1
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PGA 3.0 Level 2 Test Questions and
Answers (100% Correct Answers) Already
Graded A+
What department is considered the core business unit? [ ANS: ]
golf operation
From a functional perspective, a vendor is what kind of resource?
[ ANS: ] financial resource
What must exist for a facility to have a positive culture? [ ANS: ]
© 2025 Assignment Expert
resources
What would a typical organizational chart of a golf operation
show? [ ANS: ] staff roles & the relationships between them
Guru01 - Stuvia
What is the most likely determinant of the complexity of a facility's
organizational chart? [ ANS: ] size of facility and number of
resources
Staff is considered a tangible resource? [ ANS: ] true
What intangible resource is key to enabling and facilitating peak
performance? [ ANS: ] culture
How can facilities foster a positive culture? [ ANS: ] open
communication and discussion
"Identify staffing needs" is ones of the staff management roles in
running a golf operation [ ANS: ] true
High-performance profiling is a tool that can be used to
communicate a uniform set of facility-wide expectations for all
employees [ ANS: ] true
, 2
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What should a manager consider when determining the number
of employees needed to run an operation? [ ANS: ] human
resources it will take
What is the advantage of asking open-ended questions during
the interview process? [ ANS: ] lead to unbiased answers
Reduced training needs is one of the anticipated benefits of
adopting new point of sale system technology [ ANS: ] false
What is the first step in acquiring a new technology-based system?
[ ANS: ] assess facility needs
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Why should employees be involved in creating and revising
policies or procedures? [ ANS: ] encourages staff to buy-in to the
guidelines it sets out
Guru01 - Stuvia
Promotion is one of the four "Ps" of marketing [ ANS: ] true
What does the American Marketing Association refer to as a
name, term, sign, symbol or design, or combination of them
intended to identify the goods and services of a seller? [ ANS: ]
brand
Pace of play policies are an effective means for controlling the
demand curve for the use of perishable tee times [ ANS: ] true
What does yield management allow? [ ANS: ] allows facility to
maximize the total number of rounds available each day
What term would be considered an important metric for
monitoring performance against budget? [ ANS: ] variance
What can yield management predict? [ ANS: ] demand
What is the formula for developing a yield management report for
a given period? [ ANS: ] rounds played/potential rounds x 100 =
yield%
For Expert help and assignment solutions, +254707240657
PGA 3.0 Level 2 Test Questions and
Answers (100% Correct Answers) Already
Graded A+
What department is considered the core business unit? [ ANS: ]
golf operation
From a functional perspective, a vendor is what kind of resource?
[ ANS: ] financial resource
What must exist for a facility to have a positive culture? [ ANS: ]
© 2025 Assignment Expert
resources
What would a typical organizational chart of a golf operation
show? [ ANS: ] staff roles & the relationships between them
Guru01 - Stuvia
What is the most likely determinant of the complexity of a facility's
organizational chart? [ ANS: ] size of facility and number of
resources
Staff is considered a tangible resource? [ ANS: ] true
What intangible resource is key to enabling and facilitating peak
performance? [ ANS: ] culture
How can facilities foster a positive culture? [ ANS: ] open
communication and discussion
"Identify staffing needs" is ones of the staff management roles in
running a golf operation [ ANS: ] true
High-performance profiling is a tool that can be used to
communicate a uniform set of facility-wide expectations for all
employees [ ANS: ] true
, 2
For Expert help and assignment solutions, +254707240657
What should a manager consider when determining the number
of employees needed to run an operation? [ ANS: ] human
resources it will take
What is the advantage of asking open-ended questions during
the interview process? [ ANS: ] lead to unbiased answers
Reduced training needs is one of the anticipated benefits of
adopting new point of sale system technology [ ANS: ] false
What is the first step in acquiring a new technology-based system?
[ ANS: ] assess facility needs
© 2025 Assignment Expert
Why should employees be involved in creating and revising
policies or procedures? [ ANS: ] encourages staff to buy-in to the
guidelines it sets out
Guru01 - Stuvia
Promotion is one of the four "Ps" of marketing [ ANS: ] true
What does the American Marketing Association refer to as a
name, term, sign, symbol or design, or combination of them
intended to identify the goods and services of a seller? [ ANS: ]
brand
Pace of play policies are an effective means for controlling the
demand curve for the use of perishable tee times [ ANS: ] true
What does yield management allow? [ ANS: ] allows facility to
maximize the total number of rounds available each day
What term would be considered an important metric for
monitoring performance against budget? [ ANS: ] variance
What can yield management predict? [ ANS: ] demand
What is the formula for developing a yield management report for
a given period? [ ANS: ] rounds played/potential rounds x 100 =
yield%
