Answers
1. For purposes of collections control, how often should the medical
assistant verify the patient's demographic data?
A. When the patient changes insurance carriers
B. When the patient's account is delinquent
C. Once a year
D. When the patient's account
statement is returned as
undeliverable
E. On each visit
Answer e
2. Which of the following describes a surgical procedure that
connects the common bile duct with the middle portion of the
small intestines?
A. Choledochoenterostomy
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,B. Choledochostomy
C. Choledocholithotomy
D. Choledochoduodenostomy
E. Choledochojejunostomy
Answer e
3. Which of the following is the most important reason a
written consent is required prior to using e-mail to
communicate with a patient?
A. If the patient is not expecting e -mail from the office, the
message may be directed to a SPAM folder.
B. The office must be sure to have a current e -mail address.
C. E-mail is not considered a secure form of communication.
D. The patient may not have a computer.
E. So the office can receive confirmation of receipt of the e-mail.
Answer c
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,4. Which of the following is an antihistamine used in the
treatment of allergic reactions?
A. Trimethoprim with sulfamethoxazole (Bactrim)
B. Phenylephrine HCL -(Neosynephrine)
C. lndomethacin (lndocin)
D. Diphenhydramine (Benadryl)
E. Propranolol (lnderal)
Answer d
5. Which of the following would describe the correct term when an
insurance claim is submitted with an invalid procedure code?
A. Paid
B. Appealed
C. Rejected
D. Denied
E. Suspended
Answer c
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, 6. Which of the following would be appropriate to include in a
patient informa- tion brochure?
A. Payment and billing information
B. Diseases and diagnostic codes common to the practice
C. Statistics on the success of the practice
D. Employees• names and telephone numbers
E. Physician's fees for various procedures
Answer a
7. When filing an insurance claim for an appendectomy, which of the
following is the most appropriate reference source for locating the
surgical code?
A. International Classification of Diseases, Clinical Modification (ICD-
CM)
B. Current Procedural Terminology (CPT)
C. Health Care Financing Administration Common Procedural Coding
System (HCPCS)
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