BA 342 FINAL EXAM Questions AND Correct Answers
(exam question from 4/6?) - ✔✔
**Read "About" on OSHA's website - ✔✔
**Read Article: Overworked and Underpaid - ✔✔
**READ FALSE CLAIMS ACT - ✔✔
*Read in book: Other product information categories in
advertising - ✔✔
2 big issues with consumer and social responsibility (what
influences these irresponsbile decisions) - ✔✔1. systemic
pressure (make products cheaper)
2. lack of oversight
2 big things with consumer stakeholders - ✔✔1. products
2. information
,2 parts of social cost - ✔✔strict liability
absolutely liability
2 subjects of "Product itself" - ✔✔safety and quality
2 types of rights employees have - ✔✔legal and moral
2 ways to approach the consumer stakeholder focus - ✔✔1.
product information
2. product itself
2 ways to regulate product information - ✔✔government and
industry
3 Businesses that experience the most complaints - ✔✔1.
used auto dealers
2. telephone company
3. insurance companies
3 components of a stakeholder corporation - ✔✔1. governing
philosophy
,2. values statement
3. measurement system
3 components of citizenship - ✔✔Corporate social...
1. responsibility
2. responsiveness
3. performance
3 purposes of the FTC (Federal Trade Commission)
Q - ✔✔maintain free and fair competition in the economy
*protect consumers* from unfair or misleading practices
3 things you must be good at for CRS? - ✔✔1. can you manage
money
2. can you manage people
3. show strong understanding of stakeholders
**And how you have been given an increasing amount of
responsibility in these areas
, 4 components of a whistle blower - ✔✔whistle blower
themselves
complaint
organization accused
party reported to
4 key stakeholder groups (in addition to business) -
✔✔employees
consumers
community
government and non-government
4 part pyramid of CSR (top to bottom) - ✔✔philanthropic
ethical
legal
economic
4 rights of the consumer (Consumer Magna Carta)
Q. "These are part of the consumer magna carta except" -
✔✔1. safety
2. choice
(exam question from 4/6?) - ✔✔
**Read "About" on OSHA's website - ✔✔
**Read Article: Overworked and Underpaid - ✔✔
**READ FALSE CLAIMS ACT - ✔✔
*Read in book: Other product information categories in
advertising - ✔✔
2 big issues with consumer and social responsibility (what
influences these irresponsbile decisions) - ✔✔1. systemic
pressure (make products cheaper)
2. lack of oversight
2 big things with consumer stakeholders - ✔✔1. products
2. information
,2 parts of social cost - ✔✔strict liability
absolutely liability
2 subjects of "Product itself" - ✔✔safety and quality
2 types of rights employees have - ✔✔legal and moral
2 ways to approach the consumer stakeholder focus - ✔✔1.
product information
2. product itself
2 ways to regulate product information - ✔✔government and
industry
3 Businesses that experience the most complaints - ✔✔1.
used auto dealers
2. telephone company
3. insurance companies
3 components of a stakeholder corporation - ✔✔1. governing
philosophy
,2. values statement
3. measurement system
3 components of citizenship - ✔✔Corporate social...
1. responsibility
2. responsiveness
3. performance
3 purposes of the FTC (Federal Trade Commission)
Q - ✔✔maintain free and fair competition in the economy
*protect consumers* from unfair or misleading practices
3 things you must be good at for CRS? - ✔✔1. can you manage
money
2. can you manage people
3. show strong understanding of stakeholders
**And how you have been given an increasing amount of
responsibility in these areas
, 4 components of a whistle blower - ✔✔whistle blower
themselves
complaint
organization accused
party reported to
4 key stakeholder groups (in addition to business) -
✔✔employees
consumers
community
government and non-government
4 part pyramid of CSR (top to bottom) - ✔✔philanthropic
ethical
legal
economic
4 rights of the consumer (Consumer Magna Carta)
Q. "These are part of the consumer magna carta except" -
✔✔1. safety
2. choice
