MPTC Lynnfield Final Review (Communications and Problem Solving Set) UPDATED ACTUAL Questions and CORRECT Answers

MPTC Lynnfield Final Review
(Communications and Problem Solving Set)
UPDATED ACTUAL Questions and
CORRECT Answers
Speech cadence - CORRECT ANSWER -Used to communicate effectively with citizens,
victims, and witnesses.


Discretion - CORRECT ANSWER -Authority that police have to choose what should be
done in a particular situation


What officers should not do in their reports - CORRECT ANSWER -Document officers
opinions


What is the second step in the SERVE model - CORRECT ANSWER -Ethical
Considerations


How should you communicate with a hearing-impaired victim - CORRECT ANSWER -
Use a slower word cadence than normal. Stand in their field of vision, and limit using hand
gestures and facial expressions.


How should you document someones statements in a police report - CORRECT
ANSWER -You should use quotation marks



What is Noble Cause corruption - CORRECT ANSWER -when officers intentionally
violate ethical standards or laws in pursuit of what they believe are for the greater good.


What is explicit bias? - CORRECT ANSWER -occurs when people associate one or more
characteristics with negative stereotypes and openly show their discriminatory behavior in the
presence of others