IASSC Certified Lean Six Sigma Yellow Belt
(ICYB) Practice Exam Questions With Correct
Answers,
As we begin to describe the things occurring with our process through a Process Map
we begin to see some steps that are NVA which stands for ____________. - ANSWER-
Non-value add
Why is the 'One-Factor-at-a-Time' (OFAT) approach inferior to the 'Design of
Experiments' (DOE) approach? - ANSWER-Interactions between factors are NOT
revealed
As we attempt to find a commonality of terms to assess the performance of a broad
range of processes we use a key metric called the DPMO which stands for
__________________________? - ANSWER-Defects per million opportunities
A Belt has determined that the insurance claim form needn't be reviewed by accounting
thereby improving the number of claims a processer can handle. According to Cost of
Poor Quality (COPQ) definitions RTY improvement would be considered
_______________. - ANSWER-Hard savings
Which is a purpose and use of data visualization? - ANSWER-Allows conclusions to be
drawn from graphical data analysis
Which of the following are examples of continuous data?
1. Number of features
2. Size in centimeters
3. Weight in kilograms
4. Pressure per square centimeter - ANSWER-2, 3, 4
What is 'Little's' formula for calculating Average Lead Time? - ANSWER-Number of
units required, divided by production capacity
All of the following are benefits of control plans except? - ANSWER-Helps to analyze
and eliminate potential x's
Which of the following would likely be a CTQ (Critical-to-Quality) for the purchase of a
service?
1.Required no redo
2.All of these answers are correct
3.Was timely in delivery
4.Documentation is clear - ANSWER-All of these answers are correct
, One of the primary benefits of your team working together to create an X-Y Diagram is
that the data collected from this exercise is accurate and certain.
t/f - ANSWER-False
Systems and structures are the basis for allowing people to change their behaviors
permanently and are accomplished through which of the following?
A. Documented performance objectives
B. Defined procedures
C. Accurate job descriptions
D. Incentive compensation - ANSWER-E. All of these answers are correct
When we create a Process Map we use a __________ to show the direction of work
flow. - ANSWER-Solid line arrow
Benefits and working conditions would be primarily the concern of which of the
following? - ANSWER-Voice of the Employee
The following Business Case is constructed properly."During most of 2008 Division 16
experienced a 4.2% product return rate versus a target of nearly no returns. This costs
the company a whole bunch of money.
T/F - ANSWER-False
The Value Chain in an organization is the sum total of all the processes which occur in
the business to take inputs and turn them into customer desired outputs.
T/F - ANSWER-True
The RPN or Risk Priority Number is used to rank the various Failure Modes as to their
impact on the output of the subject process.
t/f - ANSWER-True
5S Sorting: Items used weekly should be kept _______? - ANSWER-In a local location
When we create a Process Map and want to depict an action step in the process we
would use the____________ symbol. - ANSWER-Rectangle
When a process has proven itself to function at a Six Sigma level this means there are
less than 3.4 defects per ___________ opportunities. - ANSWER-Million
The ROI for a project is a measurement metric that stands for Return on Investment and
is one of the methods used to measure the success of a Lean Six Sigma project.
T/F - ANSWER-True
Voice of the Customer is a Lean Six Sigma technique to determine the ___________
attributes of a product or service. - ANSWER-Critical-to-Quality
At the start of a project we are told to "walk the process" from beginning to the end. We
do this to_____________________. - ANSWER-Draft a Process Map
(ICYB) Practice Exam Questions With Correct
Answers,
As we begin to describe the things occurring with our process through a Process Map
we begin to see some steps that are NVA which stands for ____________. - ANSWER-
Non-value add
Why is the 'One-Factor-at-a-Time' (OFAT) approach inferior to the 'Design of
Experiments' (DOE) approach? - ANSWER-Interactions between factors are NOT
revealed
As we attempt to find a commonality of terms to assess the performance of a broad
range of processes we use a key metric called the DPMO which stands for
__________________________? - ANSWER-Defects per million opportunities
A Belt has determined that the insurance claim form needn't be reviewed by accounting
thereby improving the number of claims a processer can handle. According to Cost of
Poor Quality (COPQ) definitions RTY improvement would be considered
_______________. - ANSWER-Hard savings
Which is a purpose and use of data visualization? - ANSWER-Allows conclusions to be
drawn from graphical data analysis
Which of the following are examples of continuous data?
1. Number of features
2. Size in centimeters
3. Weight in kilograms
4. Pressure per square centimeter - ANSWER-2, 3, 4
What is 'Little's' formula for calculating Average Lead Time? - ANSWER-Number of
units required, divided by production capacity
All of the following are benefits of control plans except? - ANSWER-Helps to analyze
and eliminate potential x's
Which of the following would likely be a CTQ (Critical-to-Quality) for the purchase of a
service?
1.Required no redo
2.All of these answers are correct
3.Was timely in delivery
4.Documentation is clear - ANSWER-All of these answers are correct
, One of the primary benefits of your team working together to create an X-Y Diagram is
that the data collected from this exercise is accurate and certain.
t/f - ANSWER-False
Systems and structures are the basis for allowing people to change their behaviors
permanently and are accomplished through which of the following?
A. Documented performance objectives
B. Defined procedures
C. Accurate job descriptions
D. Incentive compensation - ANSWER-E. All of these answers are correct
When we create a Process Map we use a __________ to show the direction of work
flow. - ANSWER-Solid line arrow
Benefits and working conditions would be primarily the concern of which of the
following? - ANSWER-Voice of the Employee
The following Business Case is constructed properly."During most of 2008 Division 16
experienced a 4.2% product return rate versus a target of nearly no returns. This costs
the company a whole bunch of money.
T/F - ANSWER-False
The Value Chain in an organization is the sum total of all the processes which occur in
the business to take inputs and turn them into customer desired outputs.
T/F - ANSWER-True
The RPN or Risk Priority Number is used to rank the various Failure Modes as to their
impact on the output of the subject process.
t/f - ANSWER-True
5S Sorting: Items used weekly should be kept _______? - ANSWER-In a local location
When we create a Process Map and want to depict an action step in the process we
would use the____________ symbol. - ANSWER-Rectangle
When a process has proven itself to function at a Six Sigma level this means there are
less than 3.4 defects per ___________ opportunities. - ANSWER-Million
The ROI for a project is a measurement metric that stands for Return on Investment and
is one of the methods used to measure the success of a Lean Six Sigma project.
T/F - ANSWER-True
Voice of the Customer is a Lean Six Sigma technique to determine the ___________
attributes of a product or service. - ANSWER-Critical-to-Quality
At the start of a project we are told to "walk the process" from beginning to the end. We
do this to_____________________. - ANSWER-Draft a Process Map
