IND 123 Final Exam with verified ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
detailed solutions ||\\//||
The Improve phase of the project is where the company hopes to realize a ____________. -
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correct answer✔✔Return on investment ||\\//|| ||\\//|| ||\\//||
Which of the following is an activity of the team during the Improve phase of the project? -
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correct answer✔✔All of the above ||\\//|| ||\\//|| ||\\//|| ||\\//||
________is a way of confirming that a chosen solution is the right one so effective change ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
can be made. - correct answer✔✔Experimentation
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Once we have the ______, the operator can use them to identify trends and out-of-control
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conditions. - correct answer✔✔Control limits ||\\//|| ||\\//|| ||\\//|| ||\\//||
Plans regarding the future attention needs of a newly completed project would be covered
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
in the _________ plan. - correct answer✔✔Response
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Sigma comes from statistics and represents the ______ of a measurement based upon a
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
group of similar occurrences. - correct answer✔✔Standard deviation
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Six Sigma is a management ______ that targets the need to reduce costs and defects. -
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
correct answer✔✔Philosophy ||\\//||
The team's efforts in the ______ stage of DMAIC are to produce as many ideas as possible
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
for a solution. - correct answer✔✔Improve
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, The Balanced Scorecard focuses a company's attention on four views off their vision and
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
strategy. those four views are _________. - correct answer✔✔Financial, internal business
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processes, employees learning and growth, and customers. ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
The Voice of the Customer (VOC) is used to identify project ideas based upon _________. -
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
correct answer✔✔Employee satisfaction (internal clients) ||\\//|| ||\\//|| ||\\//|| ||\\//||
,
Customer expectations (external clients) ||\\//|| ||\\//|| ||\\//||
Customers are a source of ______for the company about how well their expectations are ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
being met by the company's products and services. - correct answer✔✔Feedback
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
The______ can be divided into several layers to indicate the value added at each level ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
within the company. - correct answer✔✔Value chain ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
If data gathered shows process or quality flaws, a company should use ________ format in a
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
Six Sigma project. - correct answer✔✔DMAIC
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What are the three core measures used in throughput accounting? - correct
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
answer✔✔Operating expense, investment, and throughput ||\\//|| ||\\//|| ||\\//|| ||\\//||
Design for Six Sigma focuses on _______. - correct answer✔✔Designing processes that
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
prevent defects from occurring in the first place. ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
______refers to a systematic technique to determine how a process might fail, the effects of ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
the failure and possible ways of eliminating and preventing each failure. - correct
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answer✔✔FMEA
detailed solutions ||\\//||
The Improve phase of the project is where the company hopes to realize a ____________. -
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
correct answer✔✔Return on investment ||\\//|| ||\\//|| ||\\//||
Which of the following is an activity of the team during the Improve phase of the project? -
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
correct answer✔✔All of the above ||\\//|| ||\\//|| ||\\//|| ||\\//||
________is a way of confirming that a chosen solution is the right one so effective change ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
can be made. - correct answer✔✔Experimentation
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
Once we have the ______, the operator can use them to identify trends and out-of-control
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
conditions. - correct answer✔✔Control limits ||\\//|| ||\\//|| ||\\//|| ||\\//||
Plans regarding the future attention needs of a newly completed project would be covered
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
in the _________ plan. - correct answer✔✔Response
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
Sigma comes from statistics and represents the ______ of a measurement based upon a
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
group of similar occurrences. - correct answer✔✔Standard deviation
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
Six Sigma is a management ______ that targets the need to reduce costs and defects. -
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
correct answer✔✔Philosophy ||\\//||
The team's efforts in the ______ stage of DMAIC are to produce as many ideas as possible
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
for a solution. - correct answer✔✔Improve
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
, The Balanced Scorecard focuses a company's attention on four views off their vision and
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
strategy. those four views are _________. - correct answer✔✔Financial, internal business
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
processes, employees learning and growth, and customers. ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
The Voice of the Customer (VOC) is used to identify project ideas based upon _________. -
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
correct answer✔✔Employee satisfaction (internal clients) ||\\//|| ||\\//|| ||\\//|| ||\\//||
,
Customer expectations (external clients) ||\\//|| ||\\//|| ||\\//||
Customers are a source of ______for the company about how well their expectations are ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
being met by the company's products and services. - correct answer✔✔Feedback
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
The______ can be divided into several layers to indicate the value added at each level ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
within the company. - correct answer✔✔Value chain ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
If data gathered shows process or quality flaws, a company should use ________ format in a
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
Six Sigma project. - correct answer✔✔DMAIC
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
What are the three core measures used in throughput accounting? - correct
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
answer✔✔Operating expense, investment, and throughput ||\\//|| ||\\//|| ||\\//|| ||\\//||
Design for Six Sigma focuses on _______. - correct answer✔✔Designing processes that
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
prevent defects from occurring in the first place. ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
______refers to a systematic technique to determine how a process might fail, the effects of ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
the failure and possible ways of eliminating and preventing each failure. - correct
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
answer✔✔FMEA
