H2025 TEXAS CLASS D WATER LICENSE (COMPLETE) QUESTIONS AND
ANSWERS!!
Operators have a responsibility to provide drinking water that meets federal and
state standards. (true/false) -
Answer--true
Water must be disinfected, delivered at inadequate pressure, and be ample in
quantity. (true/false) -
Answer--false (adequate pressure)
Utility employees should guard the water supply and facilities from
contamination, public tours, and even terrorism. (true/false) -
Answer--false (public tours)
The state requires bacteriological sample results be kept years. -
Answer--5 years
The state requires chemical analysis be kept at least years. -
Answer--10 years
EPA requires a water system to keep a copy of each consumer confidence
report at least
years. -
Answer--5 years
A public water system provides the public with piped water for human
consumption, serves
at least service connections, and regularly serves at least individuals daily
at least
days out of the year. -
Answer--15 service connections 25 individuals
60 days out of the year
The water utility field affects everyone because .-
Answer--water is essential to life and health
The water utility employee should remember customers are entitled to and
.-
Answer--courteous treatment and answers to questions about water
In Texas, water operator licensing is administered by the . -
Answer--TCEQ
All public water systems are required to employ licensed operators even if the
system only
treated water bought from another source. -
Answer--redistributes treated water
,Public water systems include cities, municipal utility districts, rural water
supply corporations, mobile home parks, and .-
Answer--campgrounds
Examples of community water systems include .
,a. municipalities
b. municipal utility districts
c. rural water supply corporations
d. mobile home parks
e. all the above -
f. Answer--e. all of the above
A federal agency impacting the water utility industry is the . -
Answer--EPA
The most important federal law impacting the water utility industry is the . -
Answer--Safe Drinking Water Act (PL93-523)
The four national safety and quality standards for drinking water covered in
the Safe Drinking Water Act are physical, chemical, and radiological. -
Answer--bacteriological
The state agency that regulates drinking water in Texas and administers the
federal Safe
Drinking Water Act is the .-
Answer--TCEQ
Water utility system personnel are required to notify the TCEQ of changes or
alterations of
the system, a new facility to be built, and water supply .-
Answer--health hazards
Some regional and local agencies impacting the water utility industry are
municipal utility
districts, rural water supply corporations, drainage districts, ,
groundwater conservation districts, and subsidence districts. -
Answer--river authorities
Public relations (PR) is the relationship between YOU, the water utility
employee, and the . -
Answer--customer
The keys to good customer relations are (1) everything the utility does is PR, (2)
customers
are entitled to courteous treatment, (3) every employee is a PR person.
(true/false) -
Answer--true
Meter readers are the persons with whom customers have the least contact.
(true/false)
-
Answer--false (meter readers often have the most contact)
Meter readers can be ambassadors of goodwill. (true/false) -
Answer--true
, Maintenance crews can warn customers of service interruptions and provide
signs and barriers to protect the public. (true/false) -
Answer--true
ANSWERS!!
Operators have a responsibility to provide drinking water that meets federal and
state standards. (true/false) -
Answer--true
Water must be disinfected, delivered at inadequate pressure, and be ample in
quantity. (true/false) -
Answer--false (adequate pressure)
Utility employees should guard the water supply and facilities from
contamination, public tours, and even terrorism. (true/false) -
Answer--false (public tours)
The state requires bacteriological sample results be kept years. -
Answer--5 years
The state requires chemical analysis be kept at least years. -
Answer--10 years
EPA requires a water system to keep a copy of each consumer confidence
report at least
years. -
Answer--5 years
A public water system provides the public with piped water for human
consumption, serves
at least service connections, and regularly serves at least individuals daily
at least
days out of the year. -
Answer--15 service connections 25 individuals
60 days out of the year
The water utility field affects everyone because .-
Answer--water is essential to life and health
The water utility employee should remember customers are entitled to and
.-
Answer--courteous treatment and answers to questions about water
In Texas, water operator licensing is administered by the . -
Answer--TCEQ
All public water systems are required to employ licensed operators even if the
system only
treated water bought from another source. -
Answer--redistributes treated water
,Public water systems include cities, municipal utility districts, rural water
supply corporations, mobile home parks, and .-
Answer--campgrounds
Examples of community water systems include .
,a. municipalities
b. municipal utility districts
c. rural water supply corporations
d. mobile home parks
e. all the above -
f. Answer--e. all of the above
A federal agency impacting the water utility industry is the . -
Answer--EPA
The most important federal law impacting the water utility industry is the . -
Answer--Safe Drinking Water Act (PL93-523)
The four national safety and quality standards for drinking water covered in
the Safe Drinking Water Act are physical, chemical, and radiological. -
Answer--bacteriological
The state agency that regulates drinking water in Texas and administers the
federal Safe
Drinking Water Act is the .-
Answer--TCEQ
Water utility system personnel are required to notify the TCEQ of changes or
alterations of
the system, a new facility to be built, and water supply .-
Answer--health hazards
Some regional and local agencies impacting the water utility industry are
municipal utility
districts, rural water supply corporations, drainage districts, ,
groundwater conservation districts, and subsidence districts. -
Answer--river authorities
Public relations (PR) is the relationship between YOU, the water utility
employee, and the . -
Answer--customer
The keys to good customer relations are (1) everything the utility does is PR, (2)
customers
are entitled to courteous treatment, (3) every employee is a PR person.
(true/false) -
Answer--true
Meter readers are the persons with whom customers have the least contact.
(true/false)
-
Answer--false (meter readers often have the most contact)
Meter readers can be ambassadors of goodwill. (true/false) -
Answer--true
, Maintenance crews can warn customers of service interruptions and provide
signs and barriers to protect the public. (true/false) -
Answer--true
