market?
Introduction:
Status Fisheries is a Takeaway in Bradford which serves mainly fish & chips food. The take-
away sells a range of food fast food, seafood, British food. They offer food in-store and
online. They are based on Lindley Road, Bradford, West Yorkshire, BD5 7PD.
This report is about how a business segments their market. I will be finding out what
segment this business targets by using research that I have collected myself.
Figure 1: Image of Status Fisheries
What is market segmentation?
A market segment is a group of customers in a market that have similar characteristics and
needs. Source: Revise EDEXCEL GCSE Business Revision Guide
Why would a business use segmentation?
Market segmentation allows a business to:
-meet specific customer needs
-differentiate their products
-focus on a specific group of customers
-target marketing activity
-develop a unique brand image
-build close customer relationships. Source: Revise EDEXCEL GCSE Business Revision Guide
What is a benefit of market segmentation?
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, Market segmentations helps businesses:
Target promotions at specific groups. Source: Revise EDEXCEL GCSE Business Revision
Guide
How can a business segment their market?
A business can segment their market using the following segment:
- Age
- Gender
- Income (socio-economic group)
- Area
- Ethnicity
- Religious groups
Source: Edexcel GCSE Business: Introduction to small business
In addition to this, the revision guide states that income and socio-economic groups are
classed into the same group. Source: Edexcel GCSE Business: Introduction to small business
Analysis:
Gender:
I carried out an observation of the business (see appendix 4) to see if Status Fisheries target
gender as their chosen target market. ‘I observed this business on 16/05/17. Status Fisheries
have more male customers than female. Approximately 80% of customers that I observed
on that day were male and 20% are female. When I observed only 2 women came and 8
men’. From this, it tells us that the business could target gender and from gender they could
target more male customers than female customers.
I carried out some primary research on customers that go to the business. I gave the
customers a questionnaire (see figure 2) and asked them to fill it in. From the results I found
out that most people the come are men and this was found from my questionnaire (see
appendix 2). From the results I can see that there are 14 men and 6 women, this is shown in
the graph below. This shows that the business has more male customers than female
customers and this could possibly mean that the business does use gender to group their
target market.
Figure 2: Results from the questionnaire on gender
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