CMIS 342 - Exam 1 Questions with Verified Solutions Graded A+
Which of the following statements concerning technology pressures on modern businesses is
true? - Answers New technologies offer alternative service options.
If there are _____ substitutes for an organization's products or services, then the threat of
substitutes is _____. - Answers Many, High
Walmart's automatic replenishment system, which enables the company to reduce inventory
storage requirements, is an example of which strategy for competitive advantage? - Answers
Cost Leadership
Hyo runs an ice cream store with her family. Which of the following activities is a part of their
fulfillment process? - Answers Making a custom order ice cream cake
Which strategy for competitive advantage involves offering different products, services, or
product features? - Answers Differentiation
Which strategy for competitive advantage involves introducing new products and putting new
features in existing products? - Answers Innovation
Competitive advantage for an organization manifests itself as all of the following except: -
Answers Increased time to market
Refer IT's About Business 2.1 - Sharing Bicycles. Alta's competitive advantage stems from the
fact that - Answers They have a unique product or service
The workforce in developed countries is exhibiting all of the following trends except: - Answers
It includes fewer persons with disabilities
Porter's _____ help(s) companies identify general strategies, whereas his _____ help(s) to identify
specific activities where companies can use the strategies for greatest impact. - Answers
competitive forces model, value chain model
When Amazon welcomes you by name back to its Web site on your second visit, it is employing
which strategy for competitive advantage? - Answers customer-orientation
_____ activities create value for which customers are willing to pay, whereas _____ activities do
not add value directly to the firm's products or services. - Answers Primary, Support
For many organizations, business process reengineering - Answers Has a major impact on the
corporate culture
New technologies can produce new products very _____, which _____ the threat from substitute
products. - Answers Quickly, increases
Applying copyrights and trademarks is an example of a(n): - Answers Marketing Business
, Process
Which one of the following statements is false? - Answers Government deregulation reduces
competition
Which of the following processes involves the warehouse, sales, and accounting functional
areas? - Answers Fullfillment
Today's customers have ____ - Answers Higher expectations
For most companies, the Web _____ the threat that new competitors will enter the market by
_____ traditional barriers to entry. - Answers increases, decreasing
Buyer power is _____ when buyers have many choices from whom to buy and _____ when buyers
have few choices. - Answers High, low
Managing account collections is an example of a(n - Answers Finance Business Process
Managing purchasing is an example of a(n): - Answers Production Business Process
Which of the following is not a role that information systems play in businesses processes? -
Answers Establish standards
How does the Internet affect the way you purchase your textbooks? - Answers The internet
increases your bargaining power
Hyo runs an ice cream store with her family. Which of the following activities is a part of their
procurement process? - Answers Sending an order to the sugar supplier
The costs of delivering products in the _____ channel are much higher than delivering products
in the _____ channel. - Answers Physical, digital
The Bodymetrics body scanner is best characterized as an example of: - Answers Mass
Customization
Reconciling bank accounts is an example of a(n): - Answers Accounting Business Process
The threat of competitors' entering a market is very high in industries that perform a(n) _____
role and in industries where the primary product or service is _____. - Answers Intermediation,
digital
Producing identical items in large quantities is called: - Answers Mass Production
Ted works in his family's bakery business. They supply bread and rolls to neighboring
restaurants, and they have their own store front where they sell breads, rolls, pastries, cookies
and cupcakes. Ted wants to start a Cookie Club that gives each member (joining is free) a free
cookie after they have purchased a dozen. This idea reflects which one of Porter's five
Which of the following statements concerning technology pressures on modern businesses is
true? - Answers New technologies offer alternative service options.
If there are _____ substitutes for an organization's products or services, then the threat of
substitutes is _____. - Answers Many, High
Walmart's automatic replenishment system, which enables the company to reduce inventory
storage requirements, is an example of which strategy for competitive advantage? - Answers
Cost Leadership
Hyo runs an ice cream store with her family. Which of the following activities is a part of their
fulfillment process? - Answers Making a custom order ice cream cake
Which strategy for competitive advantage involves offering different products, services, or
product features? - Answers Differentiation
Which strategy for competitive advantage involves introducing new products and putting new
features in existing products? - Answers Innovation
Competitive advantage for an organization manifests itself as all of the following except: -
Answers Increased time to market
Refer IT's About Business 2.1 - Sharing Bicycles. Alta's competitive advantage stems from the
fact that - Answers They have a unique product or service
The workforce in developed countries is exhibiting all of the following trends except: - Answers
It includes fewer persons with disabilities
Porter's _____ help(s) companies identify general strategies, whereas his _____ help(s) to identify
specific activities where companies can use the strategies for greatest impact. - Answers
competitive forces model, value chain model
When Amazon welcomes you by name back to its Web site on your second visit, it is employing
which strategy for competitive advantage? - Answers customer-orientation
_____ activities create value for which customers are willing to pay, whereas _____ activities do
not add value directly to the firm's products or services. - Answers Primary, Support
For many organizations, business process reengineering - Answers Has a major impact on the
corporate culture
New technologies can produce new products very _____, which _____ the threat from substitute
products. - Answers Quickly, increases
Applying copyrights and trademarks is an example of a(n): - Answers Marketing Business
, Process
Which one of the following statements is false? - Answers Government deregulation reduces
competition
Which of the following processes involves the warehouse, sales, and accounting functional
areas? - Answers Fullfillment
Today's customers have ____ - Answers Higher expectations
For most companies, the Web _____ the threat that new competitors will enter the market by
_____ traditional barriers to entry. - Answers increases, decreasing
Buyer power is _____ when buyers have many choices from whom to buy and _____ when buyers
have few choices. - Answers High, low
Managing account collections is an example of a(n - Answers Finance Business Process
Managing purchasing is an example of a(n): - Answers Production Business Process
Which of the following is not a role that information systems play in businesses processes? -
Answers Establish standards
How does the Internet affect the way you purchase your textbooks? - Answers The internet
increases your bargaining power
Hyo runs an ice cream store with her family. Which of the following activities is a part of their
procurement process? - Answers Sending an order to the sugar supplier
The costs of delivering products in the _____ channel are much higher than delivering products
in the _____ channel. - Answers Physical, digital
The Bodymetrics body scanner is best characterized as an example of: - Answers Mass
Customization
Reconciling bank accounts is an example of a(n): - Answers Accounting Business Process
The threat of competitors' entering a market is very high in industries that perform a(n) _____
role and in industries where the primary product or service is _____. - Answers Intermediation,
digital
Producing identical items in large quantities is called: - Answers Mass Production
Ted works in his family's bakery business. They supply bread and rolls to neighboring
restaurants, and they have their own store front where they sell breads, rolls, pastries, cookies
and cupcakes. Ted wants to start a Cookie Club that gives each member (joining is free) a free
cookie after they have purchased a dozen. This idea reflects which one of Porter's five
