Emergency Fire Dispatch Course Review Questions With
Complete Solutions
Additional Information Correct Answer Contain information
necessary to process calls and other information pertaining to
the Chief Complaint.
Address Scene Safety Correct Answer Must consider the caller,
bystanders, and responders.
ALL UPPERCASE Correct Answer Indicates the word or
phrase is defined in the Additional Information section. If these
words are used in the Determinant Descriptors, it is vital you
understand their definitions.
Alternatives Correct Answer When words or phrases are
separated by a forward slash (/), you may select the word or
phrase that best fits the situation.
Axioms Correct Answer Important statements that serve as the
basis for many decision-making processes. Differ from Rules in
that they explain why, rather than how to do things.
Benefits of Protocol Usage Correct Answer Standard Service,
Prioritized Responses, Quality Improvement, Certification and
Accreditation
Blue Text Correct Answer Text indicates the information is for
you and is not designed to be read to the caller.
, Case Entry Protocol Correct Answer Functions as a primary
interrogation of the caller. Directs you to collect essential
information for initial processing and classifying the incident.
Case Entry Protocol Addresses the following issues: Correct
Answer Address of the emergency, callback number, and caller
name. Chief Complaint selection, Location of the caller, Caller
Danger - Not trapped, ECHO determinant practice.
Case Entry Question 1 Correct Answer "What is the address of
your emergency?"
Case Entry Question 2 Correct Answer "What is the phone
number you are calling from?"
Case Entry Question 3 Correct Answer "What is your name?"
Case Entry Question 4 Correct Answer "Okay, tell me exactly
what happened." (When necessary, ask additional questions to
clarify the caller's answer)
Case Entry Question 5 Correct Answer "Are you at the location
now?"
Case Exit Protocol Correct Answer Provides standardized call
termination instructions.
Chief Complaint Protocol Correct Answer Leads you through
an ordered serious of Key Questions, Determinant Descriptors,
Post-Dispatch Instructions (PDIs), Critical EFD Information
Complete Solutions
Additional Information Correct Answer Contain information
necessary to process calls and other information pertaining to
the Chief Complaint.
Address Scene Safety Correct Answer Must consider the caller,
bystanders, and responders.
ALL UPPERCASE Correct Answer Indicates the word or
phrase is defined in the Additional Information section. If these
words are used in the Determinant Descriptors, it is vital you
understand their definitions.
Alternatives Correct Answer When words or phrases are
separated by a forward slash (/), you may select the word or
phrase that best fits the situation.
Axioms Correct Answer Important statements that serve as the
basis for many decision-making processes. Differ from Rules in
that they explain why, rather than how to do things.
Benefits of Protocol Usage Correct Answer Standard Service,
Prioritized Responses, Quality Improvement, Certification and
Accreditation
Blue Text Correct Answer Text indicates the information is for
you and is not designed to be read to the caller.
, Case Entry Protocol Correct Answer Functions as a primary
interrogation of the caller. Directs you to collect essential
information for initial processing and classifying the incident.
Case Entry Protocol Addresses the following issues: Correct
Answer Address of the emergency, callback number, and caller
name. Chief Complaint selection, Location of the caller, Caller
Danger - Not trapped, ECHO determinant practice.
Case Entry Question 1 Correct Answer "What is the address of
your emergency?"
Case Entry Question 2 Correct Answer "What is the phone
number you are calling from?"
Case Entry Question 3 Correct Answer "What is your name?"
Case Entry Question 4 Correct Answer "Okay, tell me exactly
what happened." (When necessary, ask additional questions to
clarify the caller's answer)
Case Entry Question 5 Correct Answer "Are you at the location
now?"
Case Exit Protocol Correct Answer Provides standardized call
termination instructions.
Chief Complaint Protocol Correct Answer Leads you through
an ordered serious of Key Questions, Determinant Descriptors,
Post-Dispatch Instructions (PDIs), Critical EFD Information
