HFT 2220- Quiz 6 Questions And Answers

Ch.3- Sexual harassment is unwelcome sexual advances or requests for sexual favors and other verbal or physical conduct. - ANS True Ch.3- The right to work laws is a law preventing labor-management agreements requiring an individual to join a union as a condition of employment. - ANS True Ch.3- A jurisdictional strike is a dispute between two unions over which should act as the bargaining agent for the employees - ANS True Ch.3- Emergency standard is issued by Congress when immediate action is needed to correct workplace safety. - ANS False Ch.3- A secondary boycott is a boycott against an unorganized company doing business with an already organized company. - ANS False Ch.3- Harassment becomes unlawful when: - ANS A) Enduring the offensive conduct becomes a condition of continued employment B) The conduct is severe or pervasive enough to create a work environment that a reasonable person would consider intimidating, hostile, or abusive. C) The conduct creates a work environment that is intimidating, hostile, or offensive to a reasonable person D)All of the above are correct.---- Correct answer Ch.3- All of the following are ways to prevent and correct unlawful harassment Except. - ANS Taking action only if it's serious Ch.3- During the investigation of allegations of sexual harassment, who looks into the records, the circumstances, and the context in which the alleged incidents occurred? - ANS EEOC Ch.3- All of the following are offensive conduct EXCEPT - ANS Annoyances Ch.3- An employer can avoid liability only if they can prove that: - ANS A)A reasonable effort was made to prevent and promptly correct the harassing behavior B)The employee unreasonably failed to take advantage of any preventive or corrective opportunities provided by the employer C)The harassers conduct was welcomed D)Both a and b----- Correct answer Ch.1 - which of the following alternative methods to hiring full-time employees allows for constant and predictable labor costs? - ANS Outsourcing Ch.1- Which of the following statements best describes how hospitality managers can increase human capitol? - ANS Hiring and developing employees who are service-oriented, empowered, and committed to the goals of the organization Ch.1- The__ in the number of applicants for jobs means that we can hire qualified people for __ money - ANS Increase, less ch.1 - The service-profit chain shows the relationship from____. - ANS Organizational effectiveness, employee satisfaction, service quality, customer satisfaction,loyalty profit Ch.2- Which of the following is not one of the three elements to disparate treatment claim? - ANS Burden of proof lies with complaint Ch.2- The key difference between the disparate treatment and disparate impact theories is: - ANS Intent Ch.2 - _________ is a job-related reason to discriminate for a safe and efficient operation of an organization - ANS business necessity Ch.2- Human resource managers are responsible for all of the following except. - ANS A)Acquiring a thorough knowledge of employment laws and statutes. B)Participating in continuing education regarding pertinent laws. C) Retaining legal counsel with employment law expertise. D) providing employees with a professional managed workplace. E) All of the above------Correct Answer Ch.2- Which of the following federal labor laws was credited with initiating the Equal employment Opportunity Commission? - ANS Civil Rights Act 1964 Ch.2- An Executive Order is issued by the President of the United Stets, the company, and the Human Resource Managers. - ANS False Ch.2- The Civil Rights Act of 1964 protects any form of discrimination based on gender, race, color, national origin, or religion. - ANS True Ch.2- The VII of the Civil Rights Act of 1994 applies to employers with 14 or fewer employees. - ANS False- 15 Ch.2- Discrimination that follows the guidelines, laws, and regulations of the Equal Employment Opportunity Commission (EEOC) is legal. - ANS True Ch.2 -When hiring, legal discrimination involves employment decisions based on the sex,and race of the individual - ANS False Ch.4 it is preferable to collect data for job analysis using only one method - ANS False Ch.4 The tendency of employees to work harder when they have knowledge of being observed is known as the Hawthorne Effect - ANS True Ch.4 One difference between the Hawthorne Effect and the Heisenberg Effect is that the Heisenberg Effect occurs during data collection during face-to-face interviews - ANS True