Introduction to Business – [Test Bank, Chapter 13, Questions & Answers] (OpenStax, Updated 2025–2026)

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Chapter 13 USING TECHNOLOGY TO MANAGE INFORMATION


TRUE-FALSE QUESTIONS

Title: ANSWER: F REFERENCE: Transforming Business through Information LEARNING OUTCOME: 1
RATIONALE: Data would not be stored and presented in an organized fashion. It is raw information.
1. An alphabetic listing of the names and GPAs of everyone in your class is an example of data.
a. True
b. False

Title: ANSWER: T REFERENCE: Linking Up: Computer Networks LEARNING OUTCOME: 2
2. A local area network (LAN) connects computers at one site and enables their users to exchange data and
share hardware and software from a variety of computer manufacturers.
a. True
b. False

Title: ANSWER: T REFERENCE: Linking Up: Computer Networks LEARNING OUTCOME: 2
3. The Internet is essentially a worldwide wide area network (WAN).
a. True
b. False

Title: ANSWER: F REFERENCE: Linking Up: Computer Networks LEARNING OUTCOME: 2
RATIONALE: They are all forms of WANs.
4. Intranets, VPNS, and extranets are forms of LANs.
a. True
b. False

Title: ANSWER: T REFERENCE: Linking Up: Computer Networks LEARNING OUTCOME: 2
5. Like local area networks (LANs), intranets are private corporate networks.
a. True
b. False

Title: ANSWER: T REFERENCE: Linking Up: Computer Networks LEARNING OUTCOME: 2
6. An enterprise portal is an internal Web site that provides proprietary corporate information to a defined
user group.
a. True
b. False

Title: ANSWER: T REFERENCE: Linking Up: Computer Networks LEARNING OUTCOME: 2
7. Virtual private networks can be used to connect two or more LANS.
a. True
b. False

Title: ANSWER: F REFERENCE: Linking Up: Computer Networks LEARNING OUTCOME: 2
RATIONALE: ASPs are also called application service providers.
8. ASPs, which are also called area server portals, provide computer users with access to e-commerce
opportunities.
a. True

,b. False

Title: ANSWER: F REFERENCE: Management Information Systems LEARNING OUTCOME: 3
RATIONALE: This is an example of batch processing for its transactions.
9. When a bank collects deposits during the day, then deposits them all after banking hours, it is using a
reserve processing system.
a. True
b. False

Title: ANSWER: T REFERENCE: Management Information Systems LEARNING OUTCOME: 3
10. An accounts clerk who is able to record a payment of 50 dollars into the company's main computer
system as the payment is made is using an online processing system.
a. True
b. False

Title: ANSWER: T REFERENCE: Management Information Systems LEARNING OUTCOME: 3
11. Data marts are special subsets of a data warehouse that deals with a single area of data, which are
organized for quick analysis
a. True
b. False

Title: ANSWER: T REFERENCE: Management Information Systems LEARNING OUTCOME: 3
12. At the first level of a management support system is an information-reporting system.
a. True
b. False

Title: ANSWER: F REFERENCE: Management Information Systems LEARNING OUTCOME: 3
RATIONALE: An expert system gives managers advice similar to what they would get from a human
consultant.
13. The primary use for an expert system is to answer “what if” questions.
a. True
b. False

Title: ANSWER: F REFERENCE: Technology Management and Planning LEARNING OUTCOME: 4
RATIONALE: Often the benefits of investments in IT are not being received so budgets are being cut.
14. Today’s companies are spending increasing amounts of money on IT and reaping the benefits of this
investment.
a. True
b. False

Title: ANSWER: F REFERENCE: Technology Management and Planning LEARNING OUTCOME: 4
RATIONALE: Information management is easier.
15. Knowledge management is much easier than information management.
a. True
b. False

Title: ANSWER: F REFERENCE: Protecting Computers and Information LEARNING OUTCOME: 5
16. Software piracy relates to transferring programs and information from hard disks to floppy disks.
a. True
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, b. False

Title: ANSWER: T REFERENCE: Protecting Computers and Information LEARNING OUTCOME: 5
17. Networking links make it easier for someone outside an organization to gain access to a computer’s
information.
a. True
b. False

Title: ANSWER: F REFERENCE: Protecting Computers and Information LEARNING OUTCOME: 5
RATIONALE: These are computer viruses.
18. A computer program that copies itself into other software and can spread to other computer systems is
called a software infestation.
a. True
b. False

Title: ANSWER: F REFERENCE: Protecting Computers and Information LEARNING OUTCOME: 5
RATIONALE: This is the definition for data mining.
19. Data tracking is a sophisticated data application that looks for hidden patterns in a group of data to
help predict future behavior.
a. True
b. False

Title: ANSWER: F REFERENCE: Trends in Information Technology LEARNING OUTCOME: 6
RATIONALE: Grid computing provides a way to divide mammoth tasks into smaller tasks
20. Grid computing is another term used for telecommuting.
a. True
b. False
.

Title: ANSWER: T REFERENCE: Trends in Information Technology LEARNING OUTCOME: 6
21. One of the trends in information technology is digital forensics.
a. True
b. False

Title: ANSWER: F REFERENCE: Trends in Information Technology LEARNING OUTCOME: 6
RATIONALE: It is a growing trend.
22. The shift to virtual workers has been a disappointing trend that is gradually vanishing.
a. True
b. False


MULTIPLE-CHOICE QUESTIONS

Title: ANSWER: C REFERENCE: Principles of Information Technology LEARNING OUTCOME: 1
1. _____ refers to all of the equipment and techniques needed to manage and process information.
A. A data processing system
B. A transaction system
C. Information technology
D. A relational network
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