IICRC WRITTEN TEST 2025/2026| NEWEST VERSION| 140+ QUESTIONS WITH 100% VERIFIED SOLUTIONS

1. Due to water migration, most drapery and upholstery that are in contact with moisture will develop _____________ stains/rings over time. - ANSWER Water 2. Remember that the water damage restoration is not complete until all materials are returned to a _____ - ______ condition. - ANSWER Pre-damage or former state 3. What are the three categories/colors of water sanitation? - ANSWER Category 1, 2, and 3 4. Carpet ___________ is always replaced in Category "2" & "3" losses if wet. - ANSWER Pads 5. The absorption process, in all hygroscopic materials, becomes more dramatic above _______% RH. - ANSWER 60% 6. As the humidity increases, hygroscopic materials take on more moisture i.e., water vapor, from the air until they reach _______________ with the environment. - ANSWER Equilibrium 7. What are the four classes of water damage? - ANSWER 1, 2, 3, and 4 8. The Standard of Care for water damage restoration is _______________. - ANSWER ANSI-S500 9. What are the two types of secondary damage? - ANSWER Hygroscopic and Fungal/ Mold 10. Accurate written _____________ must begin when the first contact is made with the company. - ANSWER Records 11. The property owner, insured, or authorized agent, must sign a _________ _____________ before a restorer begins work. States who is financially responsible for payment of services. - ANSWER Work Authorization 12. A requirement for an insurance ______________ (deposit) should be clearly explained over the phone before you respond. - ANSWER Deductible 13. Restoration companies must provide a ____ hour phone response. - ANSWER 24 hour 14. Third party evaluations of water losses may be considered when there are _________ health issues; high _______ occupants in the structure; or when mold contamination is present. - ANSWER Public health issues and High Risk occupants 15. I.E.P. stands for: ____________ ________________ __________________. - ANSWER Indoor Enviornmental Profesional 16. What is a tool, at our disposal, that illustrates what the damage was like upon arrival on the job site? ____________________ - ANSWER Camera/photographs 17. As moisture evaporates from a surface, the temperature of that surface becomes ____________. - ANSWER Cooler 18. Dehumidification is the process of reducing the ____________ content of the air. - ANSWER Moisture 19. It is important for the technician to understand the relationship between temperature, airflow and ________________. - ANSWER Humidity 20. The changing of water into a vapor is called ________________. - ANSWER Evaporation 21. When air can no longer have moisture put into it, the air is said to be _____________. - ANSWER Saturated 22. Which system uses mechanical dehumidification ___________________ - ANSWER Closed drying sytem