QUESTIONS AND CORRECT DETAILED ANSWERS
WITH RATIONALES (100% VERIFIED ANSWERS)
1. Which cycle describes members who are just surviv- Earn/Spend/earn/spen ing
and living paycheck to paycheck?
a. Earn/spend/earn/spend
b. earn/spend/borrow/spend
c. earn/spend/save
d. earn/borrow/spend/save
2. Financial counselors who don't use what they know presenting inforabout
hemispheric thinking may fall into the trap of: mation to a member in a
manner
a. Assuming the member will succeed if they work that might not be
with the counsellor the best way to b. Asking too many questions
communicate
c. Telling the member what they should do
d. Presenting information to a member in a manner that might not
be the best way to communicate
3. Using a hard approach, rather than a soft approach, Communicates in with
members: an orderly, specif-
a. Reminds members they are in control ic and straight-for-
b. Communicates in an orderly, specific and ward way straight-forward
way
c. Correlates with the right side of the brain
d. Offers possibilities and suggestions
, 4. The Johari Window describes four zones. When work- Information that is ing
with a member the Hidden Zone represents: known to the mema. Information
that is known to the counselor and the ber and not the
member counselor
b. Information that is known to the counselor and not
the member
c. Information that is known to the member and not
the counselor
d. Information that is not known to either the member
or the counselor
5. Which type of counseling should a counselor use Preventive when a
member is preparing for a large purchase?
a. Preventive
b. Procedural
c. Productive
d. Remedial
6. Which of the following is NOT a counseling element Savings a. Budget
b. Credit.
c. Debt
d. Savings
7. Which of the following is a closed-ended question? Do you plan to
a. Tell me more about that? move forward?
b. Do you plan to move forward?
c. What was your deciding factor?
d. What is causing the hesitation?
8. How many steps are in the change process? 4 a. 3
b. 4
c. 5