SOCIAL MEDIA CERTIFICATION TEST STUDY EXAM QUESTIONS WITH 100% CORRECT ANSWERS | LATEST VERSION 2025/2026

SOCIAL MEDIA CERTIFICATION TEST
STUDY EXAM QUESTIONS WITH 100%
CORRECT ANSWERS | LATEST
VERSION 2025/2026.




If a company posts 16 pieces of educational, informative, or entertaining content and four
pieces of promotional content in one month, what rule is being followed?
A. the rule of thirds
B. the 80-20 rule
C. the rule of balance

D. the 50-50 rule - ANS B. the 80-20 rule


If a bicycle company creates and shares a blog post about the best mountain biking trails in
America, what form of marketing is being used?
A. PPC advertising
B. web optimization
C. content marketing

D. outbound marketing - ANS C. content marketing


If a company shares a link to its Facebook account on an Instagram post, what marketing
approach is being used?


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,A. cross promotion
B. search engine optimization
C. PPC advertising

D. outbound marketing - ANS A. cross promotion


________ is the simulation of human intelligence processes by machines, especially computer
systems.
A. artificial intelligence
B. search engine optimization
C. targeted audience

D. boosting - ANS A. artificial intelligence


Content Marketing is _______________.
A. the act of submitting public relations materials to media outlets to inform target audiences
about events, product launches, updates, etc.
B. The act of asking influencers to share links to product pages, to share reviews of products, to
write blogs or create videos about products, etc. to acquire a target audience
C. A technique used by customer service representatives on social media platforms that allows
them to respond and react to issues in a professional manner
D. The act of creating and distributing valuable, relevant, and consistent material to attract and
acquire a target audience - ANS D. The act of creating and distributing valuable, relevant, and
consistent material to attract and acquire a target audience


Which of the following is an example of a SMART goal?
A. Improve customer retention rate by 5 percent by March 15 by responding to every social
media mention within 15 minutes during all business hours
B. Increase sales by the end of the month by making more calls, posting more frequently on
social media, and sending more emails
C. Increase brand awareness by liking more photos on Instagram and writing longer captions for
all social media posts

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, D. Improve brand sentiment in two weeks by paying to promote Facebook posts that have to
do with charitable efforts - ANS A. Improve customer retention rate by 5 percent by March
15 by responding to every social media mention within 15 minutes during all business hours


When were social media sites first introduced?
A. 2010
B. 1997
C. 1990

D. 2003 - ANS D. 2003


In reference to social media marketing, which of the following is an example of organic
content?
A. A video a company pays to promote on Facebook
B. A PPC ad that appears at the top of search engine results
C. An image a company creates and shares on Instagram

D. A product review that a paid influencer posts on YouTube - ANS C. An image a company
creates and shares on Instagram


Between 1995 and 2002, extreme internet usage growth played a key role in opening up the
internet as a viable marketing option for businesses. Which of the following is the name of this
time period?
A. dot-com bubble
B. internet marketing era
C. digital bubble

D. digital era - ANS A. dot-com bubble


________ was the first true social media network.
A. facebook
B. twitter

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