Intercultural Communication Test Prep Questions
& Answers Solved 100% Correct.
Conflict
A perceived or real incompatibility of goals, values, expectations, processes, or outcomes
between two or more interdependent individuals or groups.
The expression of perceived incompatibility.
Intercultural Conflict
Conflict between two cultures.
Do cultural approaches to conflict differ?
Yes. Different traditions and styles of doing things.
What are the 5 styles to manage conflict?
Avoiding
Accommodating
Competing
Compromising
Collaborating
Avoiding
May be accomplished by distracting the other party or by simply being silent and refusing to
participate in the conflict. Avoidance is a culturally preferred way of approaching conflict such
as in Spain and Japan.
,Accommodating
The focus of this approach is on finding out what the other person wants and then trying to match
that without concern for your own wants or needs. In African countries and Thailand this
approach is normal and seen in a positive light.
Competing
Referred as the dominating style, this approach reflects a strong win/lose perspective to any
conflict. This aggressive approach sees conflict as a natural part of life. The Greek and modern
day Israeli culture encourages direct confrontation and public debate.
Compromising
This approach is one in which a person agrees to give a little in order to get a little. Its supporters
believe that it allows people to gain a middle ground in a conflict. Its critics claim that this
approach avoids a win/lose situation and creates a lose/lose situation. Americans favor this
approach to conflict resolution while Russians, for example, see it as a sign of weakness.
Collaborating
This integrating approach refers to the process of forging an agreement through the conflict.
Conflict is dealt within a joint and equal fashion so that each person's goals and needs are
honored and met. Conflict is seen as a good thing through which problems can be worked out in
a win/win manner.
What is an object conflict?
, Based on questions of accuracy in the sense of whether something is correct or true. Involve
conscious or unconscious disagreement and misunderstanding about something (physical or
abstract) or kernel image
Kernal Image
1) A concept or term that both cultures select as important, but do not share a way of making
sense of it.
2) A symbol around which a particular pattern of conflict may be seen to revolve.
3) The difference in meaning is based on a deeply felt way of understanding the world.
4) It gives the illusion that everyone is talking about the same thing when in fact there is
disagreement over the object or idea.
Detecting kernal images
1) Members of both cultures note its importance in the conflict and have a strong reaction to it
(positively or negatively).
2) The term or concept may be found in a variety of contexts and is often surrounded by greater
cultural elaboration and restrictions.
3) It provides an explanatory bridge between other concepts.
4) The meanings associated with it are discrepant across particular cultural communities.
Relationship Conflict
1) They focus on how two or more people connect with each other.
2) They often highlight the implications of human actions relative to one another.
3) Intercultural relationship conflicts are marked by differing views of the rights and
responsibilities of each party in the conflict as framed by the different cultural systems for
& Answers Solved 100% Correct.
Conflict
A perceived or real incompatibility of goals, values, expectations, processes, or outcomes
between two or more interdependent individuals or groups.
The expression of perceived incompatibility.
Intercultural Conflict
Conflict between two cultures.
Do cultural approaches to conflict differ?
Yes. Different traditions and styles of doing things.
What are the 5 styles to manage conflict?
Avoiding
Accommodating
Competing
Compromising
Collaborating
Avoiding
May be accomplished by distracting the other party or by simply being silent and refusing to
participate in the conflict. Avoidance is a culturally preferred way of approaching conflict such
as in Spain and Japan.
,Accommodating
The focus of this approach is on finding out what the other person wants and then trying to match
that without concern for your own wants or needs. In African countries and Thailand this
approach is normal and seen in a positive light.
Competing
Referred as the dominating style, this approach reflects a strong win/lose perspective to any
conflict. This aggressive approach sees conflict as a natural part of life. The Greek and modern
day Israeli culture encourages direct confrontation and public debate.
Compromising
This approach is one in which a person agrees to give a little in order to get a little. Its supporters
believe that it allows people to gain a middle ground in a conflict. Its critics claim that this
approach avoids a win/lose situation and creates a lose/lose situation. Americans favor this
approach to conflict resolution while Russians, for example, see it as a sign of weakness.
Collaborating
This integrating approach refers to the process of forging an agreement through the conflict.
Conflict is dealt within a joint and equal fashion so that each person's goals and needs are
honored and met. Conflict is seen as a good thing through which problems can be worked out in
a win/win manner.
What is an object conflict?
, Based on questions of accuracy in the sense of whether something is correct or true. Involve
conscious or unconscious disagreement and misunderstanding about something (physical or
abstract) or kernel image
Kernal Image
1) A concept or term that both cultures select as important, but do not share a way of making
sense of it.
2) A symbol around which a particular pattern of conflict may be seen to revolve.
3) The difference in meaning is based on a deeply felt way of understanding the world.
4) It gives the illusion that everyone is talking about the same thing when in fact there is
disagreement over the object or idea.
Detecting kernal images
1) Members of both cultures note its importance in the conflict and have a strong reaction to it
(positively or negatively).
2) The term or concept may be found in a variety of contexts and is often surrounded by greater
cultural elaboration and restrictions.
3) It provides an explanatory bridge between other concepts.
4) The meanings associated with it are discrepant across particular cultural communities.
Relationship Conflict
1) They focus on how two or more people connect with each other.
2) They often highlight the implications of human actions relative to one another.
3) Intercultural relationship conflicts are marked by differing views of the rights and
responsibilities of each party in the conflict as framed by the different cultural systems for
