Exam (elaborations)
INS3705 October November Portfolio (COMPLETE ANSWERS) 2025 Semester 2025 - DUE 20
October 2025
Institution
University Of South Africa (Unisa)
Course
Information and Knowledge Management (INS3705)
INS3705 October November Portfolio (COMPLETE ANSWERS) 2025 Semester 2025 -
DUE 20 October 2025; 100% TRUSTED Complete, trusted solutions and explanations.
Answer ALL the questions by writing down the correct letter and answer next to the
question number in your examination answer script, e.g. 1.1 B) Information
1.1 The generation of knowledge management that focuses on managing information
within an organisation is: A) First generation B) Second generation C) Third generation D)
Fourth generation (1)
A) First generation
, 1.2 Which of the following pairs is correctly matched? A) Nonaka and Takeuchi =
Organisational knowledge creation B) Nonaka, Takeuchi, and Konno = Sensemaking C) Zack’s
Model = Knowledge creation D) Bukowitz and Williams = Knowledge capture (1)
A) Nonaka and Takeuchi = Organisational knowledge creation
1.3 A __________ places knowledge at the core of wealth creation. A) Knowledge
society B) Information society C) Industrial society D) Learned society (1)
A) Knowledge society
1.4 The most critical components for the success of knowledge management initiatives
are: A) Human and physical capital B) People and technology C) Processes and procedures D)
Culture and people (1)
D) Culture and people
1.5 Which of the following is NOT a pillar of a learning organisation? A) Creating
continuous learning opportunities B) Promoting inquiry and dialogue C) Systematic problem-
solving D) Encouraging planning (1) INS3705 Oct /Nov 2025 5
D) Encouraging planning
1.6 A team of university academics learning to use new technology to improve teaching
efficiency illustrates: A) Organisational learning B) A learning organisation C) A community of
practice D) Project management (1)
A) Organisational learning
, 1.7 Which model is associated with the knowledge-based view of the firm? A) Zack’s
Model B) Wiig’s Model C) Bukowitz and Williams D) Nonaka and Takeuchi (1)
A) Zack’s Model
1.8 The intellectual capital that encompasses employees’ knowledge, skills, and
competencies is: A) Organisational capital B) Human capital C) Social capital D) Structural
capital (1)
B) Human capital
1.9 Tacit knowledge refers to expertise that is: A) Stored in organisational documents B)
Stored in databases C) Embedded in people’s minds D) Published in manuals (1)
C) Embedded in people’s minds
1.10 An information manager planning, organising, leading, and controlling at the
strategic level is operating at the: A) Personal level B) Operational level C) Organisational level
D) Corporate strategic level (1)
D) Corporate strategic level
INS3705 October November Portfolio (COMPLETE ANSWERS) 2025 Semester 2025 - DUE 20
October 2025
Institution
University Of South Africa (Unisa)
Course
Information and Knowledge Management (INS3705)
INS3705 October November Portfolio (COMPLETE ANSWERS) 2025 Semester 2025 -
DUE 20 October 2025; 100% TRUSTED Complete, trusted solutions and explanations.
Answer ALL the questions by writing down the correct letter and answer next to the
question number in your examination answer script, e.g. 1.1 B) Information
1.1 The generation of knowledge management that focuses on managing information
within an organisation is: A) First generation B) Second generation C) Third generation D)
Fourth generation (1)
A) First generation
, 1.2 Which of the following pairs is correctly matched? A) Nonaka and Takeuchi =
Organisational knowledge creation B) Nonaka, Takeuchi, and Konno = Sensemaking C) Zack’s
Model = Knowledge creation D) Bukowitz and Williams = Knowledge capture (1)
A) Nonaka and Takeuchi = Organisational knowledge creation
1.3 A __________ places knowledge at the core of wealth creation. A) Knowledge
society B) Information society C) Industrial society D) Learned society (1)
A) Knowledge society
1.4 The most critical components for the success of knowledge management initiatives
are: A) Human and physical capital B) People and technology C) Processes and procedures D)
Culture and people (1)
D) Culture and people
1.5 Which of the following is NOT a pillar of a learning organisation? A) Creating
continuous learning opportunities B) Promoting inquiry and dialogue C) Systematic problem-
solving D) Encouraging planning (1) INS3705 Oct /Nov 2025 5
D) Encouraging planning
1.6 A team of university academics learning to use new technology to improve teaching
efficiency illustrates: A) Organisational learning B) A learning organisation C) A community of
practice D) Project management (1)
A) Organisational learning
, 1.7 Which model is associated with the knowledge-based view of the firm? A) Zack’s
Model B) Wiig’s Model C) Bukowitz and Williams D) Nonaka and Takeuchi (1)
A) Zack’s Model
1.8 The intellectual capital that encompasses employees’ knowledge, skills, and
competencies is: A) Organisational capital B) Human capital C) Social capital D) Structural
capital (1)
B) Human capital
1.9 Tacit knowledge refers to expertise that is: A) Stored in organisational documents B)
Stored in databases C) Embedded in people’s minds D) Published in manuals (1)
C) Embedded in people’s minds
1.10 An information manager planning, organising, leading, and controlling at the
strategic level is operating at the: A) Personal level B) Operational level C) Organisational level
D) Corporate strategic level (1)
D) Corporate strategic level
