The belief that the norms and values of one culture are better and the only ones that are
acceptable defines: - CORRECT ANSWER Ethnocentrism
One of the cafeteria workers suggests serving Chinese and Taiwanese cuisine and decorating the
hospital with kites on the Double Ninth Day holiday. The suggestion is ignored by the cafeteria
supervisor who also criticizes the suggestion in a public manner. What is your impression of this
supervisor? - CORRECT ANSWER Cultural competency is not being practiced at all levels in the
facility.
The belief that one race is superior over all others defines: - CORRECT ANSWER Racism
Patients from a particular culture might view health as a reward and illness as punishment. This
would be an example of human diversity in the area of: - CORRECT ANSWER Views on health
and illness
You are aware of several Mexican-American patients in the elderly assisted-living facility in
which you work. Which of the following would be a good activity to help promote cultural
competency in the facility?
(1) Invite a comedian to entertain the residents.
(2) Celebrate Dia de los muertos.
(3) Invite a mariachi band to entertain the residents. - CORRECT ANSWER 2 and 3 only
Which of the following statements about personal bias is true? - CORRECT ANSWER Bias can
interfere with quality of patient care.
Persons who are oriented by their culture to value traditions of the past might be very resistant
to: - CORRECT ANSWER New technology or procedures