Verified Questions & Answers with Answer Key | 100% Accurate |
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The WGU D118 Unit 2 Final Exam (2025–2026 Edition) provides a verified and updated
collection of 25+ real exam-style questions with correct answers and explanations. This
comprehensive resource is designed specifically for Western Governors University (WGU)
students to ensure mastery of key Unit 2 concepts, enhance test performance, and promote
critical thinking aligned with WGU competency-based learning standards.
Introduction
This verified 2025–2026 WGU D118 Unit 2 Final Exam package includes authentic and
scenario-based questions that cover essential course topics such as data-driven
decision-making, strategic leadership, organizational analysis, evidence-based
practice, and quality improvement initiatives. Each answer has been expertly reviewed
for accuracy, ensuring complete alignment with current WGU course expectations and
assessment objectives.
Answer Format
All correct answers are displayed in bold and green, with clear and concise rationales to
reinforce understanding. This resource is 100% verified, fully updated for the
2025–2026 academic cycle, and graded A+. It serves as a dependable and exam-focused
preparation tool for WGU learners seeking confidence and success in D118 Unit 2 Final.
1. A healthcare manager uses data to identify high readmission rates for
heart failure patients. What is the first step in addressing this issue?
a) Implement new protocols immediately
b) Conduct a root cause analysis
c) Ignore the data trends
d) Reduce staff training
b) Conduct a root cause analysis
Rationale: A root cause analysis identifies underlying causes of readmissions, guiding effective
interventions, per WGU D118 and quality improvement principles.
2. A nurse leader is implementing a strategic plan to improve patient
satisfaction. Which metric is most relevant?
a) Staff turnover rates
b) HCAHPS scores
c) Infection rates
d) Readmission rates
b) HCAHPS scores
, Rationale: HCAHPS scores directly measure patient satisfaction, per WGU D118 and CMS
standards.
3. A manager is analyzing a hospital’s performance data. What does a high
length of stay (LOS) indicate?
a) Efficient care delivery
b) Potential care inefficiencies
c) High patient satisfaction
d) Low infection rates
b) Potential care inefficiencies
Rationale: High LOS may indicate delays or inefficiencies in care, per WGU D118 organizational
analysis principles.
4. A leader is implementing an evidence-based practice (EBP) protocol.
What is the first step in the EBP process?
a) Implement the intervention
b) Formulate a clinical question
c) Evaluate outcomes
d) Ignore research findings
b) Formulate a clinical question
Rationale: The EBP process begins with a focused clinical question, per WGU D118 and EBP
frameworks.
5. A healthcare organization is adopting a quality improvement initiative.
Which model is commonly used?
a) Plan-Do-Study-Act (PDSA)
b) Ignore data analysis
c) Avoid stakeholder input
d) Skip process evaluation
a) Plan-Do-Study-Act (PDSA)
Rationale: PDSA is a widely used model for quality improvement, per WGU D118 and Institute
for Healthcare Improvement guidelines.
6. A manager reviews a study with a p-value of 0.02. What does this
indicate?
a) Results are not significant
b) Results are statistically significant
c) Study is inconclusive
d) Sample size is too small
b) Results are statistically significant
Rationale: A p-value < 0.05 indicates statistical significance, per WGU D118 data-driven
decision-making principles.
7. A nurse leader is addressing staff resistance to a new protocol. Which
leadership style is most effective?
a) Authoritarian