INS3705 October November
Portfolio (COMPLETE
ANSWERS) 2025 Semester
2025 - DUE 20 October 2025
NO PLAGIARISIM
[School]
[Course title]
, Exam (elaborations)
INS3705 October November Portfolio (COMPLETE ANSWERS) 2025 Semester 2025 -
DUE 20 October 2025
University Of South Africa (Unisa)
Course
Information and Knowledge Management (INS3705)
INS3705 October November Portfolio (COMPLETE ANSWERS) 2025 Semester 2025 - DUE
20 October 2025; 100% TRUSTED Complete, trusted solutions and explanations. Answer ALL
the questions by writing down the correct letter and answer next to the question number in your
examination answer script, e.g. 1.1 B) Information
1.1 The generation of knowledge management that focuses on managing information within an
organisation is: A) First generation B) Second generation C) Third generation D) Fourth
generation (1)
he correct answer is
: A) First generation
Explanation:
The first generation of knowledge management focuses mainly on managing information
and data within an organisation — such as storing, organising, and retrieving documents and
databases. Later generations expanded to managing people, collaboration, and innovatio
1.2 Which of the following pairs is correctly matched? A) Nonaka and Takeuchi =
Organisational knowledge creation B) Nonaka, Takeuchi, and Konno = Sensemaking C) Zack’s
Model = Knowledge creation D) Bukowitz and Williams = Knowledge capture (1)
The correct answer is: A) Nonaka and Takeuchi = Organisational knowledge creation
Explanation:
Nonaka and Takeuchi developed the Organisational Knowledge Creation Theory (also
known as the SECI model – Socialisation, Externalisation, Combination, and Internalisation).
It explains how knowledge is created and shared within organisations.
, 1.3 A __________ places knowledge at the core of wealth creation. A) Knowledge society B)
Information society C) Industrial society D) Learned society (1)
The correct answer is: A) Knowledge society
Explanation:
A knowledge society is one in which knowledge is the key driver of economic growth and
wealth creation, unlike an industrial society (driven by manufacturing) or an information society
(focused mainly on information exchange).
1.4 The most critical components for the success of knowledge management initiatives are: A)
Human and physical capital B) People and technology C) Processes and procedures D) Culture
and people (1)
The correct answer is: D) Culture and people
Explanation:
The success of knowledge management (KM) depends heavily on an organisation’s culture
(which encourages sharing and learning) and its people (who create, share, and use knowledge).
Without supportive culture and active participation from people, KM systems and technologies
cannot succeed
1.5 Which of the following is NOT a pillar of a learning organisation? A) Creating continuous
learning opportunities B) Promoting inquiry and dialogue C) Systematic problem-solving D)
Encouraging planning (1)
D) Encouraging planning
Explanation:
While planning is important in management, it is not one of the core pillars of a learning
organisation.
The main pillars (as identified by Garvin and others) include:
Creating continuous learning opportunities
Promoting inquiry and dialogue
Encouraging collaboration and team learning
Establishing systems to capture and share learning
Empowering people toward a collective vision
Portfolio (COMPLETE
ANSWERS) 2025 Semester
2025 - DUE 20 October 2025
NO PLAGIARISIM
[School]
[Course title]
, Exam (elaborations)
INS3705 October November Portfolio (COMPLETE ANSWERS) 2025 Semester 2025 -
DUE 20 October 2025
University Of South Africa (Unisa)
Course
Information and Knowledge Management (INS3705)
INS3705 October November Portfolio (COMPLETE ANSWERS) 2025 Semester 2025 - DUE
20 October 2025; 100% TRUSTED Complete, trusted solutions and explanations. Answer ALL
the questions by writing down the correct letter and answer next to the question number in your
examination answer script, e.g. 1.1 B) Information
1.1 The generation of knowledge management that focuses on managing information within an
organisation is: A) First generation B) Second generation C) Third generation D) Fourth
generation (1)
he correct answer is
: A) First generation
Explanation:
The first generation of knowledge management focuses mainly on managing information
and data within an organisation — such as storing, organising, and retrieving documents and
databases. Later generations expanded to managing people, collaboration, and innovatio
1.2 Which of the following pairs is correctly matched? A) Nonaka and Takeuchi =
Organisational knowledge creation B) Nonaka, Takeuchi, and Konno = Sensemaking C) Zack’s
Model = Knowledge creation D) Bukowitz and Williams = Knowledge capture (1)
The correct answer is: A) Nonaka and Takeuchi = Organisational knowledge creation
Explanation:
Nonaka and Takeuchi developed the Organisational Knowledge Creation Theory (also
known as the SECI model – Socialisation, Externalisation, Combination, and Internalisation).
It explains how knowledge is created and shared within organisations.
, 1.3 A __________ places knowledge at the core of wealth creation. A) Knowledge society B)
Information society C) Industrial society D) Learned society (1)
The correct answer is: A) Knowledge society
Explanation:
A knowledge society is one in which knowledge is the key driver of economic growth and
wealth creation, unlike an industrial society (driven by manufacturing) or an information society
(focused mainly on information exchange).
1.4 The most critical components for the success of knowledge management initiatives are: A)
Human and physical capital B) People and technology C) Processes and procedures D) Culture
and people (1)
The correct answer is: D) Culture and people
Explanation:
The success of knowledge management (KM) depends heavily on an organisation’s culture
(which encourages sharing and learning) and its people (who create, share, and use knowledge).
Without supportive culture and active participation from people, KM systems and technologies
cannot succeed
1.5 Which of the following is NOT a pillar of a learning organisation? A) Creating continuous
learning opportunities B) Promoting inquiry and dialogue C) Systematic problem-solving D)
Encouraging planning (1)
D) Encouraging planning
Explanation:
While planning is important in management, it is not one of the core pillars of a learning
organisation.
The main pillars (as identified by Garvin and others) include:
Creating continuous learning opportunities
Promoting inquiry and dialogue
Encouraging collaboration and team learning
Establishing systems to capture and share learning
Empowering people toward a collective vision
