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CRCR Exam Prep Multiple Choice Questions & Answers 2023 | Certified Revenue Cycle Representative Study Guide with Verified Answers (2025–2026)

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CRCR Exam Prep Multiple Choice Questions & Answers 2023 | Certified Revenue Cycle Representative Study Guide with Verified Answers (2025–2026)

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October 14, 2025
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CRCR EXAM MULTIPLE CHOICE, CRCR Exam Prep,
Certified Revenue Cycle Representative - CRCR (2023)
with correct answers


What are collection agency fees based on?
A percentage of dollars collected




Self-funded benefit plans may choose to coordinate benefits using the gender
rule or what other rule?
Birthday




In what type of payment methodology is a lump sum or bundled payment
negotiated between the payer and some or all providers?
Case rates




What customer service improvements might improve the patient accounts
department?
Holding staff accountable for customer service during performance reviews




What is an ABN (Advance Beneficiary Notice of Non-coverage) required to do?
Inform a Medicare beneficiary that Medicare may not pay for the order or service

,What type of account adjustment results from the patient's unwillingness to pay
for a self-pay balance?
Bad debt adjustment




What is the initial hospice benefit?
Two 90-day periods and an unlimited number of subsequent periods




When does a hospital add ambulance charges to the Medicare inpatient claim?
If the patient requires ambulance transportation to a skilled nursing facility




How should a provider resolve a late-charge credit posted after an account is
billed?
Post a late-charge adjustment to the account




an increase in the dollars aged greater than 90 days from date of service indicate
what about accounts
They are not being processed in a timely manner

,What is an advantage of a preregistration program?
It reduces processing times at the time of service




What are the two statutory exclusions from hospice coverage?
Medically unnecessary services and custodial care




What core financial activities are resolved within patient access?
Scheduling, insurance verification, discharge processing, and payment of point-of-
service receipts




What statement applies to the scheduled outpatient?
The services do not involve an overnight stay




How is a mis-posted contractual allowance resolved?
Comparing the contract reimbursement rates with the contract on the admittance
advice to identify the correct amount




What type of patient status is used to evaluate the patient's need for inpatient
care?
Observation

, Coverage rules for Medicare beneficiaries receiving skilled nursing care require
that the beneficiary has received what?
Medically necessary inpatient hospital services for at least 3 consecutive days
before the skilled nursing care admission




When is the word "SAME" entered on the CMS 1500 billing form in Field 0$?
When the patient is the insured




What are non-emergency patients who come for service without prior notification
to the provider called?
Unscheduled patients




If the insurance verification response reports that a subscriber has a single policy,
what is the status of the subscriber's spouse?
Neither enrolled not entitled to benefits




Regulation Z of the Consumer Credit Protection Act, also known as the Truth in
Lending Act, establishes what?
Disclosure rules for consumer credit sales and consumer loans

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