WITH CORRECT/ACCURATE ANSWERS
4 Behavior Levels
Ans: 1. Anxiety
2.Defensive
3. Acting Out Person
4. Tension Reduction
Quiz Staff Attitude and Approach to Anxiety
Ans: Be Supportive
an emphatic non-judgemental attempt to alleviate anxiety
Quiz Staff Attitude and Approach to Defensive
Ans: directive-attempt to control the situation and begin to set limits
, Quiz Staff Attitude and Approach Acting Out Person
Ans: non-violent physical crisis intervention
Quiz Staff Attitudes for Tension Reduction
Ans: therapeutic rapport decrease in energy regaining of rationality
Quiz integrated Experience
Ans: we can set the tone for whether or not the behavior escalates or de-escalates
Quiz non-verbal-proxemics (personal space)
Ans: area surrounding your body considered an extension of self. 1 1/2 to 3 feet (typically) culture,
height, gender, age, status, appearance, and familiarity.
Quiz kinesics (body language)
Ans: non-verbal message transmitted by motion and body posture. Factors: eye contact, facial
expressions send a very strong message gestures, how we stand
(stance) hands
Quiz 3 reasons for using the CPI supportive stance
Ans: safety