1|Page
NOCTI General Management Study Guide
2025 \ Actual Questions & Correct
Answers
Why should you plan and evaluate the use of financial resources to effectively
manage a business? (e.g., sales forecasting, handling surplus inventory)-correct-
answer-Managing finances helps businesses forecast sales, handle extra
inventory, allocate resources wisely, and support long-term growth and success.
Sales forecasting-correct-answer-helps businesses anticipate demand, plan
production, and allocate resources effectively.
Handling Surplus Inventory-correct-answer-can prevent wastage and improve
cash flow.
How is business conducted in a global environment? (e.g., e-commerce, purpose
of the World Trade Organization)-correct-answer-In a global business, companies
use practices like e-commerce to operate internationally. E-commerce allows
buying and selling online, helping businesses reach customers worldwide
efficiently.
,2|Page
Supervise: Constructive Criticism-correct-answer-Focus on action/behavior.
Balance the positive and the negative.
Supervise: Motivation Strategies-correct-answer-Focus on why/how to change.
Direct: Constructive Criticism-correct-answer-Focus on behavior.
Direct: Motivation Strategies-correct-answer-Provide advice on how to fix the
problem.
Motivate: Constructive Criticism-correct-answer-Recognize
performance/accomplishments. Uplift employees and celebrate their
accomplishments.
Motivate: Motivation Strategies-correct-answer-Criticize privately, praise publicly.
It all depends on the situation. Knowing when the best time to do both is key.
There is a time and place for everything.
, 3|Page
Evaluate: Constructive Criticism-correct-answer-Give face-to-face feedback. Give
overall performance evaluation.
Evaluate: Motivation Strategies-correct-answer-Offer action steps. Include positive
feedback.
What is a strategic plan? How do you use strategic plans to manage growth, meet
goals and organizational needs?-correct-answer--Process in which an
organization's leaders define their vision for the future and identify organizational
goals and objectives.
-Assess the environmental factors.
-Allow business to foresee future/prepare accordingly, using forecasting tools.
What is a tactical plan? How do you use tactical plans to manage growth, meet
goals and organizational needs?-correct-answer--Breaks strategic plan into smaller
goals.
-A tactic plan is used to define goals and determine how the company will achieve
their goals through the proper actions/prep.
How do you facilitate change and implement improve processes to optimize
organizational effectiveness (e.g., what must happen in an organization in order
for a change to be effective)?-correct-answer--Plan carefully/build a roadmap.
NOCTI General Management Study Guide
2025 \ Actual Questions & Correct
Answers
Why should you plan and evaluate the use of financial resources to effectively
manage a business? (e.g., sales forecasting, handling surplus inventory)-correct-
answer-Managing finances helps businesses forecast sales, handle extra
inventory, allocate resources wisely, and support long-term growth and success.
Sales forecasting-correct-answer-helps businesses anticipate demand, plan
production, and allocate resources effectively.
Handling Surplus Inventory-correct-answer-can prevent wastage and improve
cash flow.
How is business conducted in a global environment? (e.g., e-commerce, purpose
of the World Trade Organization)-correct-answer-In a global business, companies
use practices like e-commerce to operate internationally. E-commerce allows
buying and selling online, helping businesses reach customers worldwide
efficiently.
,2|Page
Supervise: Constructive Criticism-correct-answer-Focus on action/behavior.
Balance the positive and the negative.
Supervise: Motivation Strategies-correct-answer-Focus on why/how to change.
Direct: Constructive Criticism-correct-answer-Focus on behavior.
Direct: Motivation Strategies-correct-answer-Provide advice on how to fix the
problem.
Motivate: Constructive Criticism-correct-answer-Recognize
performance/accomplishments. Uplift employees and celebrate their
accomplishments.
Motivate: Motivation Strategies-correct-answer-Criticize privately, praise publicly.
It all depends on the situation. Knowing when the best time to do both is key.
There is a time and place for everything.
, 3|Page
Evaluate: Constructive Criticism-correct-answer-Give face-to-face feedback. Give
overall performance evaluation.
Evaluate: Motivation Strategies-correct-answer-Offer action steps. Include positive
feedback.
What is a strategic plan? How do you use strategic plans to manage growth, meet
goals and organizational needs?-correct-answer--Process in which an
organization's leaders define their vision for the future and identify organizational
goals and objectives.
-Assess the environmental factors.
-Allow business to foresee future/prepare accordingly, using forecasting tools.
What is a tactical plan? How do you use tactical plans to manage growth, meet
goals and organizational needs?-correct-answer--Breaks strategic plan into smaller
goals.
-A tactic plan is used to define goals and determine how the company will achieve
their goals through the proper actions/prep.
How do you facilitate change and implement improve processes to optimize
organizational effectiveness (e.g., what must happen in an organization in order
for a change to be effective)?-correct-answer--Plan carefully/build a roadmap.
