1
MSSC
MSSC - Safety Certification
Exam Questions with Correct
Answers Latest Update
2025/2026
1. What is Kaizen: - ANS ✓Continuous improvement. Involves Every
Employee, Improve Processes/Eliminate Waste, Leads to Few
Defects/Improved Productivity
2. How to answer a customer service call: - ANS ✓Answer Call Between
2nd and 4th ring, Greet Customer, Speak Clearly, Ask Their Name, Be
Knowledgeable, Avoid Hold, Treat Customer Well, Do Not Hang Up Too
Quickly
3. Product design teams should provide an environment that encourages
team members to __________: - ANS ✓Add their design ideas freely
4. Engineers working with manufacturing to become aware of tooling
limitations and other problems that may increase production time and
cost is an example of __________: - ANS ✓concurrent engineering
5. Promoting competition among teams or departments __________: -
ANS ✓Is not a reason to set measurable team goals
MSSC - Safety Certification
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MSSC
6. OSHA standard must be available to workers who: - ANS ✓attend OSHA
required training
7. Define andon lights: - ANS ✓they signal the condition of a process
8. Communicating __________ is important when training employees. -
ANS ✓at the appropriate level
9. When is the best time to offer safety-related training to employees? -
ANS ✓At new employee orientation
10.An average worker's productivity would be included in __________ -
ANS ✓job standards description
11.Documentation on the quality of a training session __________ - ANS
✓is not required
12.What does the acronym OSHA stand for: - ANS ✓Occupational Safety
and Health Act (Administration)
13.What is the purpose of OSHA: - ANS ✓Govern Safe Practices at Non-
Governmental Workplace
Protect Employee from Unsafe Work Conditions
14.OSHA conducts inspections for the following reasons: - ANS ✓Imminent
danger (can cause death or serious harm)
After an accidental death or many injuries
MSSC - Safety Certification
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MSSC
Employee complaints
Industries that are considered hazardous
Follow-ups
15.Describe the severity of OSHA violations: - ANS ✓Willful Violation -
could cause death or immediate physical harm
Serious Violation - has good possibility of causing death or serious harm
Non-Serious Violation - may result in an accident without death or serious
physical harm
Repeat Violation - Old violation still exists. Very serious.
DeMinimis Violation - a violation, but no penalty
16.What is the purpose of a Job Safety Analysis (JSA)? - ANS ✓Identifies
Hazards Associated with Each Step of a Process
17.Data results are required to be made available to employees who
participate in __________: - ANS ✓Environmental tests
18.If you notice a forklift truck driver operating the forklift while falling
asleep, you should __________: - ANS ✓Get them off the forklift
19.When a supervisor is aware of a personal argument between two
employees, what should he/she do? - ANS ✓Make sure there are no
threats to an employee's safety
20.An assessment of safety and environmental compliance is required
when __________: - ANS ✓installing new equipment
MSSC - Safety Certification
MSSC
MSSC - Safety Certification
Exam Questions with Correct
Answers Latest Update
2025/2026
1. What is Kaizen: - ANS ✓Continuous improvement. Involves Every
Employee, Improve Processes/Eliminate Waste, Leads to Few
Defects/Improved Productivity
2. How to answer a customer service call: - ANS ✓Answer Call Between
2nd and 4th ring, Greet Customer, Speak Clearly, Ask Their Name, Be
Knowledgeable, Avoid Hold, Treat Customer Well, Do Not Hang Up Too
Quickly
3. Product design teams should provide an environment that encourages
team members to __________: - ANS ✓Add their design ideas freely
4. Engineers working with manufacturing to become aware of tooling
limitations and other problems that may increase production time and
cost is an example of __________: - ANS ✓concurrent engineering
5. Promoting competition among teams or departments __________: -
ANS ✓Is not a reason to set measurable team goals
MSSC - Safety Certification
, 2
MSSC
6. OSHA standard must be available to workers who: - ANS ✓attend OSHA
required training
7. Define andon lights: - ANS ✓they signal the condition of a process
8. Communicating __________ is important when training employees. -
ANS ✓at the appropriate level
9. When is the best time to offer safety-related training to employees? -
ANS ✓At new employee orientation
10.An average worker's productivity would be included in __________ -
ANS ✓job standards description
11.Documentation on the quality of a training session __________ - ANS
✓is not required
12.What does the acronym OSHA stand for: - ANS ✓Occupational Safety
and Health Act (Administration)
13.What is the purpose of OSHA: - ANS ✓Govern Safe Practices at Non-
Governmental Workplace
Protect Employee from Unsafe Work Conditions
14.OSHA conducts inspections for the following reasons: - ANS ✓Imminent
danger (can cause death or serious harm)
After an accidental death or many injuries
MSSC - Safety Certification
, 3
MSSC
Employee complaints
Industries that are considered hazardous
Follow-ups
15.Describe the severity of OSHA violations: - ANS ✓Willful Violation -
could cause death or immediate physical harm
Serious Violation - has good possibility of causing death or serious harm
Non-Serious Violation - may result in an accident without death or serious
physical harm
Repeat Violation - Old violation still exists. Very serious.
DeMinimis Violation - a violation, but no penalty
16.What is the purpose of a Job Safety Analysis (JSA)? - ANS ✓Identifies
Hazards Associated with Each Step of a Process
17.Data results are required to be made available to employees who
participate in __________: - ANS ✓Environmental tests
18.If you notice a forklift truck driver operating the forklift while falling
asleep, you should __________: - ANS ✓Get them off the forklift
19.When a supervisor is aware of a personal argument between two
employees, what should he/she do? - ANS ✓Make sure there are no
threats to an employee's safety
20.An assessment of safety and environmental compliance is required
when __________: - ANS ✓installing new equipment
MSSC - Safety Certification
