TEST BANK for Operations Management,
| | | |
14th Edition by William J Stevenson
| | | | |
Chapters 1 - 19
| | |
,Table |of |Contents
Chapter |01 |Introduction |to |Operations |Management
Chapter |02 |Competitiveness, |Strategy, |and |Productivity
|
Chapter |03 |Forecasting
|
Chapter |04 |Product |and |Service |Design
Chapter |04S |Reliability
|
Chapter |05 |Strategic |Capacity |Planning |for |Products |and |Services
Chapter |05S |Decision |Theory
|
Chapter |06 |Process |Selection |and |Facility |Layout
Chapter |07 |Work |Design |and |Measurement
|
Chapter |07S |Learning |Curves
|
Chapter |08 |Location |Planning |and |Analysis
Chapter |08S |The |Transportation |Model
|
Chapter |09 |Management |of |Quality
|
Chapter |10 |Quality |Control
|
Chapter |10S |Acceptance |Sampling
Chapter |11 |Aggregate |Planning |and |Master |Scheduling
Chapter |12 |MRP |and |ERP
|
Chapter |13 |Inventory |Management
Chapter |14 |JIT |and |Lean |Operations
|
Chapter |14S |Maintenance
|
Chapter |15 |Supply |Chain |Management
Chapter |16 |Scheduling
|
Chapter |17 |Project |Management
,Chapter |18 |Management |of |Waiting |Lines
Chapter |19 |Linear |Programming
|
Chapter 01 Introduction to Operations Management
| | | | |
Student:
1. Operations |managers |are |responsible |for |assessing |consumer |wants |and |needs |and |selling |and
|promoting |the |organization's |goods |or |services.
True False
2. Often, |the |collective |success |or |failure |of |companies' |operations |functions |will |impact |the
|ability |of |a |nation |to |compete |with |other |nations.
True False
3. Companies |are |either |producing |goods |or |delivering |services. |This |means |that |only |one |of |the
|two |types |of |operations |management |strategies |are |used.
True False
4. Operations, |marketing, |and |finance |function |independently |of |each |other |in |most
|organizations.
True False
5. The |greater |the |degree |of |customer |involvement, |the |more |challenging |the |design |and
|management |of |operations.
True False
, 6. Goods |producing |organizations |are |not |involved |in |service |activities.
|True False
7. Service |operations |require |additional |inventory |because |of |the |unpredictability |of |consumer
|demand.
True False
8. The |value |of |outputs |is |measured |by |the |prices |customers |are |willing |to |pay |for |goods |or
|services.
True False
9. The |use |of |models |will |guarantee |the |best |possible |decisions.
|True False
10. People |who |work |in |the |field |of |operations |should |have |skills |that |include |both |knowledge
|and |people |skills.
True False
11. Assembly |lines |achieved |productivity |but |at |the |expense |of |standard |of |living.
|True False
12. The |operations |manager |has |primary |responsibility |for |making |operations |system |design
|decisions, |such |as |system |capacity |and |location |of |facilities.
True False
13. The |word |"technology" |is |used |only |to |refer |to |"information |technology".
True False
| | | |
14th Edition by William J Stevenson
| | | | |
Chapters 1 - 19
| | |
,Table |of |Contents
Chapter |01 |Introduction |to |Operations |Management
Chapter |02 |Competitiveness, |Strategy, |and |Productivity
|
Chapter |03 |Forecasting
|
Chapter |04 |Product |and |Service |Design
Chapter |04S |Reliability
|
Chapter |05 |Strategic |Capacity |Planning |for |Products |and |Services
Chapter |05S |Decision |Theory
|
Chapter |06 |Process |Selection |and |Facility |Layout
Chapter |07 |Work |Design |and |Measurement
|
Chapter |07S |Learning |Curves
|
Chapter |08 |Location |Planning |and |Analysis
Chapter |08S |The |Transportation |Model
|
Chapter |09 |Management |of |Quality
|
Chapter |10 |Quality |Control
|
Chapter |10S |Acceptance |Sampling
Chapter |11 |Aggregate |Planning |and |Master |Scheduling
Chapter |12 |MRP |and |ERP
|
Chapter |13 |Inventory |Management
Chapter |14 |JIT |and |Lean |Operations
|
Chapter |14S |Maintenance
|
Chapter |15 |Supply |Chain |Management
Chapter |16 |Scheduling
|
Chapter |17 |Project |Management
,Chapter |18 |Management |of |Waiting |Lines
Chapter |19 |Linear |Programming
|
Chapter 01 Introduction to Operations Management
| | | | |
Student:
1. Operations |managers |are |responsible |for |assessing |consumer |wants |and |needs |and |selling |and
|promoting |the |organization's |goods |or |services.
True False
2. Often, |the |collective |success |or |failure |of |companies' |operations |functions |will |impact |the
|ability |of |a |nation |to |compete |with |other |nations.
True False
3. Companies |are |either |producing |goods |or |delivering |services. |This |means |that |only |one |of |the
|two |types |of |operations |management |strategies |are |used.
True False
4. Operations, |marketing, |and |finance |function |independently |of |each |other |in |most
|organizations.
True False
5. The |greater |the |degree |of |customer |involvement, |the |more |challenging |the |design |and
|management |of |operations.
True False
, 6. Goods |producing |organizations |are |not |involved |in |service |activities.
|True False
7. Service |operations |require |additional |inventory |because |of |the |unpredictability |of |consumer
|demand.
True False
8. The |value |of |outputs |is |measured |by |the |prices |customers |are |willing |to |pay |for |goods |or
|services.
True False
9. The |use |of |models |will |guarantee |the |best |possible |decisions.
|True False
10. People |who |work |in |the |field |of |operations |should |have |skills |that |include |both |knowledge
|and |people |skills.
True False
11. Assembly |lines |achieved |productivity |but |at |the |expense |of |standard |of |living.
|True False
12. The |operations |manager |has |primary |responsibility |for |making |operations |system |design
|decisions, |such |as |system |capacity |and |location |of |facilities.
True False
13. The |word |"technology" |is |used |only |to |refer |to |"information |technology".
True False
