wellcare - Mastery Test With complete solu on Rated
A+ 2025/2026 UPDATED 100% VERIFIED CORRECT
NEW!!
During an appointment, you may not discuss any products not agreed to in advance by the
beneficiary.
a. True
b. False - True
When a paper SOA form is used, it must be completed __________ hos"ng the sales
presenta"on.
a. Prior to
b. During
c. A$er - A. Prior to
Brokers/Agents can submit a support "cket online through their Centene Workbench portal.
Select one:
True
False - True
Wellcare does not need to be informed of all marke"ng/sales events at which plans or
materials will be presented or distributed (Formal & Informal).
Select one:
True
False - False
, Which of the following ac"ons are you required to do when contacted regarding an allega"on
of noncompliant ac"vity?
a. Speak with the inves"gator as quickly as possible.
b. Answer all ques"ons honestly and completely.
c. Offer informa"on and documents important to the inves"ga"on.
d. All of the above - D. All of the above
Key areas you as a broker/agent have control over and impact upon regarding Star Ra"ngs for
quality are:
a. Member Sa"sfac"on/Experience
b. Complaints
c. Rapid Disenrollment
d. All of the above - D. All of the above
No"ng the correct enrollment period on enrollment applica"ons helps in preven"ng delayed
enrollment processing.
Select one:
True
False - True
Health plan fax numbers vary for health plans that offer fax enrollment submissions.
Select one:
True
A+ 2025/2026 UPDATED 100% VERIFIED CORRECT
NEW!!
During an appointment, you may not discuss any products not agreed to in advance by the
beneficiary.
a. True
b. False - True
When a paper SOA form is used, it must be completed __________ hos"ng the sales
presenta"on.
a. Prior to
b. During
c. A$er - A. Prior to
Brokers/Agents can submit a support "cket online through their Centene Workbench portal.
Select one:
True
False - True
Wellcare does not need to be informed of all marke"ng/sales events at which plans or
materials will be presented or distributed (Formal & Informal).
Select one:
True
False - False
, Which of the following ac"ons are you required to do when contacted regarding an allega"on
of noncompliant ac"vity?
a. Speak with the inves"gator as quickly as possible.
b. Answer all ques"ons honestly and completely.
c. Offer informa"on and documents important to the inves"ga"on.
d. All of the above - D. All of the above
Key areas you as a broker/agent have control over and impact upon regarding Star Ra"ngs for
quality are:
a. Member Sa"sfac"on/Experience
b. Complaints
c. Rapid Disenrollment
d. All of the above - D. All of the above
No"ng the correct enrollment period on enrollment applica"ons helps in preven"ng delayed
enrollment processing.
Select one:
True
False - True
Health plan fax numbers vary for health plans that offer fax enrollment submissions.
Select one:
True
