USPS WINDOW CLERK TEST QUESTIONS AND ANSWERS
WITH VERIFIED SOLUTIONS 100% CORRECT
24 hour clock - correct answer- end to end process to ensure mail is
collected, distributed and delivered
Domestic Mail - correct answer- Consists of items sent within the
USA, its territories and possessions including APO/FPO Offices
Domestic Mail Manual (DMM) - correct answer- Set forth the policies
regulations and procedures governing domestic mail services
Internatonal Mail Manual (IMM) - correct answer- Set forth the
policies regulations and procedures governing International mail
Administrative Support Manual (ASM) - correct answer- Contains
policies and procedures for administrative and support functions within
the postal services
Policy NET - correct answer- All Manuals are available online via
F101 or F1 - correct answer- Our financial policies and accounting
procedures are found in what manual?
,Publications - correct answer- Support subjects that cannot be fully
addresses in manuals or handbooks are?
What manual contains information on when to fly the POW flag
(Prisioner of war) - correct answer- Administrative Support Manual
Does the Post Office provide a U.S. flag to Veterans for a fee? - correct
answer- No, it's free for Burial of Veterans
What is the official Source of update to postal policies and procedures?
How often is it printed? - correct answer- Postal Bulletin, Bi-weekly
Where do we find a list of lost or stolen MO's? - correct answer-
Postal Bulletin and POS One
What is our postal website? - correct answer- WWW.USPS.COM
Postal Service ________________ are available online and provide
guidance on regulations for Domestic/ International/
Administrative/Personal fields Support. - correct answer- Directives
Priority Mail Domestic is delivered in ? - correct answer- 2-3 days
, Any mailable item that weighs 13 ounces or less is? - correct answer-
FIRST CLASS MAIL
What class of mail does the post office have monopoly on? - correct
answer- FIRST CLASS LETTER MAIL
Global Express Guarantee (GXG) is shipped in? - correct answer- 1-3
days
Needs are the driving force behind a customers willingness to interact
with you, learn about products and make a purchase commitment -
correct answer- NEED SATISFACTION SELLING
No mailpieces can weigh more than ____ Lbs. or measure more than
_____inches except, Standard Post, can measure up to _____inches -
correct answer- 70 Lbs, 108 inches, 130 inches.
What Does EDDM stands for? - correct answer- EVERY DOOR DIRECT
MAIL- Advertise small business at retail.
Name the Service Class of Mail that delivers in 1-2 business days -
correct answer- PRIORITY EXPRESS MAIL
WITH VERIFIED SOLUTIONS 100% CORRECT
24 hour clock - correct answer- end to end process to ensure mail is
collected, distributed and delivered
Domestic Mail - correct answer- Consists of items sent within the
USA, its territories and possessions including APO/FPO Offices
Domestic Mail Manual (DMM) - correct answer- Set forth the policies
regulations and procedures governing domestic mail services
Internatonal Mail Manual (IMM) - correct answer- Set forth the
policies regulations and procedures governing International mail
Administrative Support Manual (ASM) - correct answer- Contains
policies and procedures for administrative and support functions within
the postal services
Policy NET - correct answer- All Manuals are available online via
F101 or F1 - correct answer- Our financial policies and accounting
procedures are found in what manual?
,Publications - correct answer- Support subjects that cannot be fully
addresses in manuals or handbooks are?
What manual contains information on when to fly the POW flag
(Prisioner of war) - correct answer- Administrative Support Manual
Does the Post Office provide a U.S. flag to Veterans for a fee? - correct
answer- No, it's free for Burial of Veterans
What is the official Source of update to postal policies and procedures?
How often is it printed? - correct answer- Postal Bulletin, Bi-weekly
Where do we find a list of lost or stolen MO's? - correct answer-
Postal Bulletin and POS One
What is our postal website? - correct answer- WWW.USPS.COM
Postal Service ________________ are available online and provide
guidance on regulations for Domestic/ International/
Administrative/Personal fields Support. - correct answer- Directives
Priority Mail Domestic is delivered in ? - correct answer- 2-3 days
, Any mailable item that weighs 13 ounces or less is? - correct answer-
FIRST CLASS MAIL
What class of mail does the post office have monopoly on? - correct
answer- FIRST CLASS LETTER MAIL
Global Express Guarantee (GXG) is shipped in? - correct answer- 1-3
days
Needs are the driving force behind a customers willingness to interact
with you, learn about products and make a purchase commitment -
correct answer- NEED SATISFACTION SELLING
No mailpieces can weigh more than ____ Lbs. or measure more than
_____inches except, Standard Post, can measure up to _____inches -
correct answer- 70 Lbs, 108 inches, 130 inches.
What Does EDDM stands for? - correct answer- EVERY DOOR DIRECT
MAIL- Advertise small business at retail.
Name the Service Class of Mail that delivers in 1-2 business days -
correct answer- PRIORITY EXPRESS MAIL
