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NONVIOLENT CRISIS INTERVENTION
CPI EXAM BRAND NEW OFFICIAL
QUESTIONS WITH ANSWERS.
Staff intervention to intimidation - correct answer -Establish
therapuetic rapport by re-establishing communication in a positive
manner.
Verbal Intervention - correct answer -When you set limits, offer a
person choices, and state the consequences of the inappropriate
choice. Always start with positive choice first. ie. If you complete
your assignments, you can go out for recess.
Verbal Intervention tips and techniques do's - correct answer -
Do's
remain calm
Isolate the situation
enforce limits
listen
be aware of non-verbal body language
be consistant
follow through
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give personal space
remind of school rules or policies
positive encouragment
ask questions
be non judgemental
give individual attention
use restatements (paraphrase) to clarify message
Verbal intervention tips and techniques don'ts - correct answer -
Don't over react
don't get into a power struggle
don't make false promises
don't fake attention
don't be threatening
don't use jargon they may not understand
don't be sarcastic
Precipitating Factors - correct answer -A student may be agitated
because of something that happened before school, on the bus,
or at home. The staff member has little or no control but must stay
in control and don't take it personally.
NONVIOLENT CRISIS INTERVENTION
CPI EXAM BRAND NEW OFFICIAL
QUESTIONS WITH ANSWERS.
Staff intervention to intimidation - correct answer -Establish
therapuetic rapport by re-establishing communication in a positive
manner.
Verbal Intervention - correct answer -When you set limits, offer a
person choices, and state the consequences of the inappropriate
choice. Always start with positive choice first. ie. If you complete
your assignments, you can go out for recess.
Verbal Intervention tips and techniques do's - correct answer -
Do's
remain calm
Isolate the situation
enforce limits
listen
be aware of non-verbal body language
be consistant
follow through
, Page | 2
give personal space
remind of school rules or policies
positive encouragment
ask questions
be non judgemental
give individual attention
use restatements (paraphrase) to clarify message
Verbal intervention tips and techniques don'ts - correct answer -
Don't over react
don't get into a power struggle
don't make false promises
don't fake attention
don't be threatening
don't use jargon they may not understand
don't be sarcastic
Precipitating Factors - correct answer -A student may be agitated
because of something that happened before school, on the bus,
or at home. The staff member has little or no control but must stay
in control and don't take it personally.
