Questions Correct Answers|| Verified
\.what is empathy? - Answer-the ability to understand and accept another person's reality
\.what is empathy the key to? - Answer-supporting others
\.what is emotional intelligence? - Answer-an assessment and communication technique that
allows nurses to perceive and evaluate emotions.
\.why as a nurse is emotional intelligence important? - Answer-to better work with others, in
teams, to deliver more effective patient centered care, and self control.
\.what can emotional intelligence help the patient make? - Answer-behavioral changes
\.empathetic statements - Answer-nonjudgemental statements that the nurses use to establish
trust difficult situations.
it tells patient you heard emotional and factual content of their communication statement.
\.the future of nursing (2010) say that what will happen by 2020? - Answer-- BSN prepared
nursing will increase to 80%
- nurses with doctoral degrees will double