CHM Certified Hospice Manager Exam
Question 1. Which federal regulation requires hospices to establish and
maintain comprehensive policies for patient care and organizational
management?
A) HIPAA
B) Medicare Conditions of Participation (CoPs)
C) FMLA
D) OSHA
Answer: B
Explanation: The Medicare CoPs set the standards for hospice
operations, including patient care and organizational policies, ensuring
compliance with federal requirements.
Question 2. What is the primary purpose of the Notice of Election (NOE)
in hospice care?
,CHM Certified Hospice Manager Exam
A) To notify the patient’s family of admission
B) To inform the patient and family of hospice election and start of
benefits
C) To document patient’s refusal of services
D) To schedule the initial assessment
Answer: B
Explanation: The NOE formally indicates that the patient has elected
hospice care and marks the beginning of Medicare benefits coverage.
Question 3. Which element is essential in conducting an effective staff
orientation specific to hospice care?
A) Focus only on administrative policies
B) Emphasize hospice philosophy, policies, and interdisciplinary team
roles
,CHM Certified Hospice Manager Exam
C) Limit orientation to clinical procedures only
D) Avoid discussing regulatory compliance during orientation
Answer: B
Explanation: A comprehensive hospice orientation should include
hospice philosophy, policies, and the roles of the interdisciplinary team
to ensure staff understanding and alignment.
Question 4. Under the FLSA, which of the following is true regarding
overtime pay?
A) Overtime is not required for hospice staff
B) Overtime pay is applicable after 40 hours per week for non-exempt
employees
C) Overtime is paid only if the employee works more than 60 hours
D) Overtime rules do not apply to clinical staff in hospice
, CHM Certified Hospice Manager Exam
Answer: B
Explanation: The FLSA mandates overtime pay at 1.5 times regular pay
for hours worked over 40 in a workweek for non-exempt employees.
Question 5. Which strategy is most effective when recruiting hospice
interdisciplinary staff and volunteers?
A) Rely solely on job postings
B) Use targeted outreach, emphasizing hospice mission and work
environment
C) Avoid social media or community engagement
D) Focus only on experience, ignoring cultural fit
Answer: B
Explanation: Targeted outreach that highlights the hospice’s mission and
positive work environment helps attract committed staff and volunteers.
Question 1. Which federal regulation requires hospices to establish and
maintain comprehensive policies for patient care and organizational
management?
A) HIPAA
B) Medicare Conditions of Participation (CoPs)
C) FMLA
D) OSHA
Answer: B
Explanation: The Medicare CoPs set the standards for hospice
operations, including patient care and organizational policies, ensuring
compliance with federal requirements.
Question 2. What is the primary purpose of the Notice of Election (NOE)
in hospice care?
,CHM Certified Hospice Manager Exam
A) To notify the patient’s family of admission
B) To inform the patient and family of hospice election and start of
benefits
C) To document patient’s refusal of services
D) To schedule the initial assessment
Answer: B
Explanation: The NOE formally indicates that the patient has elected
hospice care and marks the beginning of Medicare benefits coverage.
Question 3. Which element is essential in conducting an effective staff
orientation specific to hospice care?
A) Focus only on administrative policies
B) Emphasize hospice philosophy, policies, and interdisciplinary team
roles
,CHM Certified Hospice Manager Exam
C) Limit orientation to clinical procedures only
D) Avoid discussing regulatory compliance during orientation
Answer: B
Explanation: A comprehensive hospice orientation should include
hospice philosophy, policies, and the roles of the interdisciplinary team
to ensure staff understanding and alignment.
Question 4. Under the FLSA, which of the following is true regarding
overtime pay?
A) Overtime is not required for hospice staff
B) Overtime pay is applicable after 40 hours per week for non-exempt
employees
C) Overtime is paid only if the employee works more than 60 hours
D) Overtime rules do not apply to clinical staff in hospice
, CHM Certified Hospice Manager Exam
Answer: B
Explanation: The FLSA mandates overtime pay at 1.5 times regular pay
for hours worked over 40 in a workweek for non-exempt employees.
Question 5. Which strategy is most effective when recruiting hospice
interdisciplinary staff and volunteers?
A) Rely solely on job postings
B) Use targeted outreach, emphasizing hospice mission and work
environment
C) Avoid social media or community engagement
D) Focus only on experience, ignoring cultural fit
Answer: B
Explanation: Targeted outreach that highlights the hospice’s mission and
positive work environment helps attract committed staff and volunteers.
