CHCA Certified Home Care
Administrator Exam
Question 1. What is the primary responsibility of a home care
administrator regarding authority and delegation?
A) To micromanage clinical staff at all times
B) To establish clear lines of communication and delegate tasks
appropriately
C) To personally perform all administrative duties
D) To avoid delegating tasks to prevent errors
Answer: B
Explanation: The administrator's role includes establishing clear
authority, delegating responsibilities effectively, and maintaining open
communication channels to ensure smooth operations.
Question 2. Which element is essential when developing an
organization's Vision, Mission, and Philosophy of Care?
,CHCA Certified Home Care
Administrator Exam
A) Adhering strictly to federal regulations without input from staff
B) Creating statements that reflect the agency’s core purpose and
values
C) Focusing only on financial goals
D) Limiting stakeholder involvement in the process
Answer: B
Explanation: Vision, Mission, and Philosophy of Care should articulate
the agency’s core purpose, values, and guiding principles, aligning staff
and stakeholders.
Question 3. How does an effective organizational structure benefit a
home care agency?
A) It eliminates the need for policies and procedures
,CHCA Certified Home Care
Administrator Exam
B) It ensures clear governance, accountability, and communication
pathways
C) It allows for uncoordinated decision-making
D) It minimizes oversight and reduces compliance requirements
Answer: B
Explanation: A well-designed structure clarifies governance, assigns
responsibilities, and facilitates effective communication and compliance.
Question 4. Which leadership strategy is most effective for managing
clinical, financial, and marketing improvements?
A) Ignoring staff feedback and focusing solely on financial metrics
B) Implementing strategic planning, performance monitoring, and team
engagement
, CHCA Certified Home Care
Administrator Exam
C) Delegating leadership tasks to non-clinical staff exclusively
D) Avoiding change to maintain current processes
Answer: B
Explanation: Successful leadership involves strategic planning,
continuous performance assessment, and engaging staff to improve
clinical outcomes, finances, and marketing.
Question 5. Why is understanding the scope of services provided by a
home care agency important?
A) To avoid offering new services
B) To align services within the continuum of care and meet patient
needs effectively
C) To limit services to only basic nursing care
Administrator Exam
Question 1. What is the primary responsibility of a home care
administrator regarding authority and delegation?
A) To micromanage clinical staff at all times
B) To establish clear lines of communication and delegate tasks
appropriately
C) To personally perform all administrative duties
D) To avoid delegating tasks to prevent errors
Answer: B
Explanation: The administrator's role includes establishing clear
authority, delegating responsibilities effectively, and maintaining open
communication channels to ensure smooth operations.
Question 2. Which element is essential when developing an
organization's Vision, Mission, and Philosophy of Care?
,CHCA Certified Home Care
Administrator Exam
A) Adhering strictly to federal regulations without input from staff
B) Creating statements that reflect the agency’s core purpose and
values
C) Focusing only on financial goals
D) Limiting stakeholder involvement in the process
Answer: B
Explanation: Vision, Mission, and Philosophy of Care should articulate
the agency’s core purpose, values, and guiding principles, aligning staff
and stakeholders.
Question 3. How does an effective organizational structure benefit a
home care agency?
A) It eliminates the need for policies and procedures
,CHCA Certified Home Care
Administrator Exam
B) It ensures clear governance, accountability, and communication
pathways
C) It allows for uncoordinated decision-making
D) It minimizes oversight and reduces compliance requirements
Answer: B
Explanation: A well-designed structure clarifies governance, assigns
responsibilities, and facilitates effective communication and compliance.
Question 4. Which leadership strategy is most effective for managing
clinical, financial, and marketing improvements?
A) Ignoring staff feedback and focusing solely on financial metrics
B) Implementing strategic planning, performance monitoring, and team
engagement
, CHCA Certified Home Care
Administrator Exam
C) Delegating leadership tasks to non-clinical staff exclusively
D) Avoiding change to maintain current processes
Answer: B
Explanation: Successful leadership involves strategic planning,
continuous performance assessment, and engaging staff to improve
clinical outcomes, finances, and marketing.
Question 5. Why is understanding the scope of services provided by a
home care agency important?
A) To avoid offering new services
B) To align services within the continuum of care and meet patient
needs effectively
C) To limit services to only basic nursing care
