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Conflict Management Questions with Detailed
Verified Answers
Which of the following conflicts can be categorized as a group conflict?
Ans: Conflict between a company's sales and marketing departments
According to Dr. Sandra Collins, what are the three major types of factors which
cause conflicts?
Ans: Relationship factors, personal factors, situational factors
Which of the following is defined as "the ability to perform an action or the
possession of control or influence over others?"
Ans: Power
David, the manager of a bookstore, prefers to directly point out other's mistakes.
Some employees see his communication style as rude and aggressive. Which of
the following can cause such a conflict?
Ans: Differences in work styles
Which of the following statements is likely to be used in the avoidance conflict
management style?
Ans: "I don't want to talk about it."
Susan and Lee were in a conflict. Susan claimed she would give up part of her
© Get it right 2025 Getaway - Stuvia US All rights reserved
Conflict Management Questions with Detailed
Verified Answers
Which of the following conflicts can be categorized as a group conflict?
Ans: Conflict between a company's sales and marketing departments
According to Dr. Sandra Collins, what are the three major types of factors which
cause conflicts?
Ans: Relationship factors, personal factors, situational factors
Which of the following is defined as "the ability to perform an action or the
possession of control or influence over others?"
Ans: Power
David, the manager of a bookstore, prefers to directly point out other's mistakes.
Some employees see his communication style as rude and aggressive. Which of
the following can cause such a conflict?
Ans: Differences in work styles
Which of the following statements is likely to be used in the avoidance conflict
management style?
Ans: "I don't want to talk about it."
Susan and Lee were in a conflict. Susan claimed she would give up part of her
© Get it right 2025 Getaway - Stuvia US All rights reserved
