Min Wu CMST 1061 Exam #2 | Authentic
Questions With Correct Answers
The attempt to increase personal status in a group by winning the approval of
high-status members is known as __________.
Select one:
a. synergy
b. power to
c. social climbing
d. power over
e. group think-correct-answer-social climbing
The degree of closeness among group members and a sense of group spirit are
known as __________.
Select one:
a. quality improvement teams
b. social climbing
c. norms
d. groupthink
e. cohesion-correct-answer-cohesion
,2|Page
"In my sorority we recognize the sisters that make the dean's list each semester by
putting a mini-box of Godiva's chocolates next to their dinner plates," Amy says.
"That way, everyone realizes who has done well academically." This is an example
of __________.
Select one:
a. a task ritual
b. a policy
c. an organizational obligation
d. a rite
e. a rule-correct-answer-a rite
Hierarchical language is best illustrated by which of the following?
Select one:
a. engaging in team-building rituals
b. workers who use titles to address each other
c. use of first names on the job
d. telling corporate stories
e. focusing on climate communication-correct-answer-workers who use titles to
address each other
In organizations, structure provides predictability for members so that they
understand roles, procedures, and expectations
, 3|Page
Select one:
a. true
b. false-correct-answer-true
Recurring hostile behaviors used by people with greater power over people with
lesser power is known as workplace bullying.
Select one:
a. true
b. false-correct-answer-true
Research on organizations tells us that the grapevine is not a reliable source of
information.
Select one:
a. false
b. true-correct-answer-false
Rites are communication practices that occur regularly in organizations and are
routine parts of organizational life
Select one:
a. true
b. false-correct-answer-false