USPS C360 Training
- ANS-
- ANS-
Any place that PROVIDES stamps that is NOT the USPS is referred to as an... - ANS-Approved
Provider
How do you close up a tab? How do you open a new one? - ANS-(Hint: record folder) Click the
X to put off. Click the + to feature.
How do you discover an current account? - ANS-C360 Training > Accounts > Scroll down and
look for their call>click only at the BLUE link and their info will pop up
How do you find out where a self service kiosk is nearest to the consumer? - ANS-Accounts
New Account
Location
Retail
Money Orders (international and Domestic)
View
Look for the country they're requesting. If it's now not there that u . S . A . Doesnt be given U.S.
Cash orders.
How do you cope with a Difficult call? - ANS-
if a consumer ask You to affirm wherein the package became sent whilst seeking to time table a
redelivery do you verify it? Or do you allow them to verify it. - ANS-THEY need to verify it!
If a person cannot endorse for themselves and they have a helper, can you tell the helper any
info with out the clients verbal permission? What do you do in the event that they can not come
to the telephone? - ANS-Yes. Advise them to use the website or to call lower back while the
person is to be had to authorize.
If you get a non English speaking Spanish customer what is the sentence you ought to use to
location them on hold to get the translator? - ANS-Hola. Un momento Por Favor
(OON Mo Men To Por Fah Vore)
If you get stuck who are you able to call for help? - ANS-Assist Queue
If you need to make a new account in which do you move? - ANS-C360 Training >Accounts
>New Account
- ANS-
- ANS-
Any place that PROVIDES stamps that is NOT the USPS is referred to as an... - ANS-Approved
Provider
How do you close up a tab? How do you open a new one? - ANS-(Hint: record folder) Click the
X to put off. Click the + to feature.
How do you discover an current account? - ANS-C360 Training > Accounts > Scroll down and
look for their call>click only at the BLUE link and their info will pop up
How do you find out where a self service kiosk is nearest to the consumer? - ANS-Accounts
New Account
Location
Retail
Money Orders (international and Domestic)
View
Look for the country they're requesting. If it's now not there that u . S . A . Doesnt be given U.S.
Cash orders.
How do you cope with a Difficult call? - ANS-
if a consumer ask You to affirm wherein the package became sent whilst seeking to time table a
redelivery do you verify it? Or do you allow them to verify it. - ANS-THEY need to verify it!
If a person cannot endorse for themselves and they have a helper, can you tell the helper any
info with out the clients verbal permission? What do you do in the event that they can not come
to the telephone? - ANS-Yes. Advise them to use the website or to call lower back while the
person is to be had to authorize.
If you get a non English speaking Spanish customer what is the sentence you ought to use to
location them on hold to get the translator? - ANS-Hola. Un momento Por Favor
(OON Mo Men To Por Fah Vore)
If you get stuck who are you able to call for help? - ANS-Assist Queue
If you need to make a new account in which do you move? - ANS-C360 Training >Accounts
>New Account
