1
WGU D155 Leading with Personal Mastery
–Task 1|Passed on First Attempt |Latest
Update with Complete Solution
Personal Mastery Scenario-Based Solver Projects
Andrea Spears
011117614
Western Governors University
Leading with Personal Mastery – D155
Donna Austgen
6-6-25
Personal Mastery Scenario-Based Solver Projects
Scenario #1
A nurse, Kayla, in the Emergency Department, is concerned about an order the physician
has put in for their patient. The doctor ordered a medication that the patient reported
being allergic to. Kayla expressed her concern to the physician, who stated, "It's probably
not a real allergy anyway. Just give it to her." Kayla clarified with the patient what
happens to her when she takes the medication the doctor ordered. The patient stated, "My
face starts to swell up, and I have a hard time breathing. I carry an EpiPen just in case."
Kayla relays this information back to the physician, who changes the order to a medication
the patient is not allergic to.
Skill Application #1
, 2
Opportunity Statement -The physician wanted the nurse to follow his directions regarding
medication regardless of the harm it could have caused the patient. Kayla was an advocate
for her patient and clarified the allergic reaction with the patient before administering any
medication that could cause the patient to have an adverse reaction.
Social and Emotional Power Skill- The social and emotional power skill demonstrated in
the scenario is interpersonal communication. Kayla strengthened her relationship with the
physician by using communication to provide the best outcome for her patient.
Strength- Using appropriate communication techniques with the patient and the physician
is a personal strength that Kayla could use to clarify with the patient and educate the
physician about the patient’s allergy to prevent any harm to the patient.
Communication Strategy: Kayla actively listened to her patient and advocated for her
safety by paying attention to the patient's chart, which listed her allergies, and gathering
more information regarding her history with the medication to present to the physician.
Scenario #2
A nurse in a hospital's Med/Surg unit takes care of a patient with several family members in
the room. The patient is not doing well, and the family is concerned. The staff can
appropriately manage the patient, but the family wants the patient transferred to a different
hospital. The nurse explains that the patient would receive the same care at another facility,
which is considered a lateral transfer. The doctor does not think the patient requires a
higher level of care. The patient's family members become upset and argue with the nurse
and the physician. They yell at the nurse, "We will sue you if you don't transfer him
somewhere else!" Security is called to calm the family down. Eventually, they agreed that
the patient would remain and be cared for at the current hospital.
Skill Application #2
WGU D155 Leading with Personal Mastery
–Task 1|Passed on First Attempt |Latest
Update with Complete Solution
Personal Mastery Scenario-Based Solver Projects
Andrea Spears
011117614
Western Governors University
Leading with Personal Mastery – D155
Donna Austgen
6-6-25
Personal Mastery Scenario-Based Solver Projects
Scenario #1
A nurse, Kayla, in the Emergency Department, is concerned about an order the physician
has put in for their patient. The doctor ordered a medication that the patient reported
being allergic to. Kayla expressed her concern to the physician, who stated, "It's probably
not a real allergy anyway. Just give it to her." Kayla clarified with the patient what
happens to her when she takes the medication the doctor ordered. The patient stated, "My
face starts to swell up, and I have a hard time breathing. I carry an EpiPen just in case."
Kayla relays this information back to the physician, who changes the order to a medication
the patient is not allergic to.
Skill Application #1
, 2
Opportunity Statement -The physician wanted the nurse to follow his directions regarding
medication regardless of the harm it could have caused the patient. Kayla was an advocate
for her patient and clarified the allergic reaction with the patient before administering any
medication that could cause the patient to have an adverse reaction.
Social and Emotional Power Skill- The social and emotional power skill demonstrated in
the scenario is interpersonal communication. Kayla strengthened her relationship with the
physician by using communication to provide the best outcome for her patient.
Strength- Using appropriate communication techniques with the patient and the physician
is a personal strength that Kayla could use to clarify with the patient and educate the
physician about the patient’s allergy to prevent any harm to the patient.
Communication Strategy: Kayla actively listened to her patient and advocated for her
safety by paying attention to the patient's chart, which listed her allergies, and gathering
more information regarding her history with the medication to present to the physician.
Scenario #2
A nurse in a hospital's Med/Surg unit takes care of a patient with several family members in
the room. The patient is not doing well, and the family is concerned. The staff can
appropriately manage the patient, but the family wants the patient transferred to a different
hospital. The nurse explains that the patient would receive the same care at another facility,
which is considered a lateral transfer. The doctor does not think the patient requires a
higher level of care. The patient's family members become upset and argue with the nurse
and the physician. They yell at the nurse, "We will sue you if you don't transfer him
somewhere else!" Security is called to calm the family down. Eventually, they agreed that
the patient would remain and be cared for at the current hospital.
Skill Application #2
