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PSYC 381 Final Exam Review Questions and Answers Latest 2026 Update with complete solution

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The increased demand for helpers in health care and rehabilitation settings has been accompanied by role diversification including: a. provision of wellness programs b. promotion of disease prevention via appropriate self-care c. fostering patient responsibility for medication compliance and pain management d. all of the above - CORRECT ANSWER-d. all of the above Which of the following accurately depicts the roles of helpers in community settings? a. They may become involved in community advocacy efforts and direct community intervention b. They often conduct psychotherapy with individuals, families, and/or groups c. They are employed in the widest variety of employment settings relative to other helpers d. All of the above are accurate - CORRECT ANSWER-d. All of the above are accurate In addition to the common core of helper characteristics and skills previously identified in the literature, four important qualities for helping practice in the 21st century are: a. virtue, cultural competence, emotional intelligence, and flexibility b. cultural competence, neural integration, emotional intelligence, and flexibility c. virtue, cultural competence, neural integration, and resilience d. neural integration, resilience, emotional intelligence, and flexibility - CORRECT ANSWER-c. virtue, cultural competence, neural integration, and resilience The concept of resiliency is highly salient to professional helping practice because it promotes: a. preparedness to address global challenges such as terrorism b. coping with everyday stressors c. transfer of hope and optimism to clients d. all of the above - CORRECT ANSWER-d. all of the above Which of the following is FALSE regarding Robinson's (1997) concept of multiculturalism? a. Multiculturalism involves a willingness to share power with those who have less power b. Multiculturalism is synonymous with the concept of diversityc. Multiculturalism requires a commitment to using unearned privilege to empower others d. Multiculturalism equates power with access to resources - CORRECT ANSWER-b. Multiculturalism is synonymous with the concept of diversity The primary focus of person-centered therapy is _______ a. examination of behavior patterns that are causing difficulty in the client's life b. selection of specific intervention strategies that are tailored to the client's needs c. promotion of a therapeutic alliance characterized by empathy, unconditional positive regard, and congruence d. exploration of the intrapsychic experience of the client - CORRECT ANSWER-c. promotion of a therapeutic alliance characterized by empathy, unconditional positive regard, and congruence Examples of workers who are not generally considered professional helpers, but who may enter the helping network on a temporary basis include _____ a. psychiatrists and psychologists b. ministers and teachers c. marriage and family therapists d. social workers and case managers - CORRECT ANSWER-b. ministers and teachers

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PSYC 381 Final Exam Review
The increased demand for helpers in health care and rehabilitation settings has been
accompanied by role diversification including:

a. provision of wellness programs
b. promotion of disease prevention via appropriate self-care
c. fostering patient responsibility for medication compliance and pain management
d. all of the above - CORRECT ANSWER-d. all of the above

Which of the following accurately depicts the roles of helpers in community settings?

a. They may become involved in community advocacy efforts and direct community
intervention
b. They often conduct psychotherapy with individuals, families, and/or groups
c. They are employed in the widest variety of employment settings relative to other
helpers
d. All of the above are accurate - CORRECT ANSWER-d. All of the above are accurate

In addition to the common core of helper characteristics and skills previously identified
in the literature, four important qualities for helping practice in the 21st century are:

a. virtue, cultural competence, emotional intelligence, and flexibility
b. cultural competence, neural integration, emotional intelligence, and flexibility
c. virtue, cultural competence, neural integration, and resilience
d. neural integration, resilience, emotional intelligence, and flexibility - CORRECT
ANSWER-c. virtue, cultural competence, neural integration, and resilience

The concept of resiliency is highly salient to professional helping practice because it
promotes:

a. preparedness to address global challenges such as terrorism
b. coping with everyday stressors
c. transfer of hope and optimism to clients
d. all of the above - CORRECT ANSWER-d. all of the above

Which of the following is FALSE regarding Robinson's (1997) concept of
multiculturalism?

a. Multiculturalism involves a willingness to share power with those who have less
power
b. Multiculturalism is synonymous with the concept of diversity

,c. Multiculturalism requires a commitment to using unearned privilege to empower
others
d. Multiculturalism equates power with access to resources - CORRECT ANSWER-b.
Multiculturalism is synonymous with the concept of diversity

The primary focus of person-centered therapy is _______

a. examination of behavior patterns that are causing difficulty in the client's life
b. selection of specific intervention strategies that are tailored to the client's needs
c. promotion of a therapeutic alliance characterized by empathy, unconditional positive
regard, and congruence
d. exploration of the intrapsychic experience of the client - CORRECT ANSWER-c.
promotion of a therapeutic alliance characterized by empathy, unconditional positive
regard, and congruence


Examples of workers who are not generally considered professional helpers, but who
may enter the helping network on a temporary basis include _____

a. psychiatrists and psychologists
b. ministers and teachers
c. marriage and family therapists
d. social workers and case managers - CORRECT ANSWER-b. ministers and teachers

The four conditions under which helping is most likely to occur include: someone trained
and/or capable as a helper, someone willing to offer help, a setting conducive to
helping, and ________.

a. help offered by a professional versus a paraprofessional helper
b. a client seeking help
c. a reluctant client who has been mandated to seek help
d. a client who denies needing or wanting help - CORRECT ANSWER-b. a client
seeking help

Which of the following characteristics of a helper would enhance the helping process?

a. a conscious need to be helpful
b. an unconscious need to be helpful
c. a conscious intent to be helpful
d. an unconscious intent to be helpful - CORRECT ANSWER-c. a conscious intent to be
helpful

Which of the following is LEAST likely to describe helping in school settings?

a. Much of the high school helper's work is with the teaching staff rather than individual
students

, b. The current force of school helping is in comprehensive programs that focus on
primary prevention and healthy development for all students
c. The ACSA National Model focuses helper efforts on achievement and educational
needs
d. Elementary helpers emphasize the total school environment rather than individual
helping of children - CORRECT ANSWER-a. Much of the high school helper's work is
with the teaching staff rather than individual students

Current issues related to helping in college settings include all EXCEPT which of the
following?

a. more severe psychopathology among students including chronic mental illness
b. a decrease in the number of third culture kids (TCK) and multiracial and international
students
c. helpers assigned to academic advising, residences, and career services
d. an increase in the use of technology to meet student helping needs - CORRECT
ANSWER-b. a decrease in the number of third culture kids (TCK) and multiracial and
international students


The concept of core conditions in the therapeutic process refers to

a. the therapeutic relationship
b. theoretical approach
c. treatment type
d. intervention strategies - CORRECT ANSWER-a. the therapeutic relationship

When helpers' unresolved issues get projected onto clients this is referred to as

a. transference
b. projection
c. countertrasnference
d. projective identification - CORRECT ANSWER-c. countertransference

The demonstration of empathic understanding requires the following of the helper:

a. empathic rapport and permeable internal boundaries
b. empathic rapport and communicative attunement
c. disconnection from oneself in order to take on the client's feelings
d. imagining the feelings one would experience in the same or similar experience -
CORRECT ANSWER-b. empathic rapport and communicative attunement

Understanding the client's perspectives alone is not sufficient. The helper must also

a. express verbally the helper's sense of understanding of the client
b. mirror the client's feelings without agreeing, disagreeing, reassuring, or denying

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