Texas Roadhouse Server Training UPDATED ACTUAL Questions and
CORRECT Answers
sides?
1. What is service
with a HEART?
2. What are the ad-
jectives to associ-
ate with each let-
ter in HEART?
3. What are our
made from
scratch dress-
ings?
4. What are the ap-
petizers?
5. What is Our Sto-
ry?
6. What are the
, s)E - Engage (Drinks/order 2-3 mins)
H
A - Arrive (apps 6-8 mins, entrees 12-15 mins)
R - Respond (Maintenance/Service 13 minutes)
-
T - Thank You (Wrap up 5 minutes)
H H - Friendly, Energetic, Fun
o E - Knowledgeable, Passionate, Care/Concern
w A - Proud, Present, Attentive
d R - Kind, Courteous, Respectful
y T - Genuine, Memorable, Grateful
( Ranch, Italian, Thousand Island, Honey Mustard, Bleu Cheese, vinaigrette
g
r
e
e
t Rattlesnakes - 10
i Boneless Wings - 8 oz
n Fried Pickles - 7 oz
g Killer Ribs - 4 bone
Grilled Shrimp - 5 shrimp
1 Chili - Bowl/Cup
5 Cheese Fries
- Cactus Blossom
4 House/Caesar Salad
5 Combo app - wings, rattlesnake bites, tater skins
Hand-Cut Steaks, Fall-Off-The-Bone Ribs, Fresh-Baked Bread, Made-From-Scratch
s
Sides and Dressings, Ice-Cold Beers, and Legendary Margaritas
e
c Steak Fries, Green Beans, Baked Potato, Sweet Potato, Mashed Potato, House/Cae-
o sar Dressing, Veggies/Corn, Apple Sauce, Seasoned Rice, Chili
n
d
2/6
CORRECT Answers
sides?
1. What is service
with a HEART?
2. What are the ad-
jectives to associ-
ate with each let-
ter in HEART?
3. What are our
made from
scratch dress-
ings?
4. What are the ap-
petizers?
5. What is Our Sto-
ry?
6. What are the
, s)E - Engage (Drinks/order 2-3 mins)
H
A - Arrive (apps 6-8 mins, entrees 12-15 mins)
R - Respond (Maintenance/Service 13 minutes)
-
T - Thank You (Wrap up 5 minutes)
H H - Friendly, Energetic, Fun
o E - Knowledgeable, Passionate, Care/Concern
w A - Proud, Present, Attentive
d R - Kind, Courteous, Respectful
y T - Genuine, Memorable, Grateful
( Ranch, Italian, Thousand Island, Honey Mustard, Bleu Cheese, vinaigrette
g
r
e
e
t Rattlesnakes - 10
i Boneless Wings - 8 oz
n Fried Pickles - 7 oz
g Killer Ribs - 4 bone
Grilled Shrimp - 5 shrimp
1 Chili - Bowl/Cup
5 Cheese Fries
- Cactus Blossom
4 House/Caesar Salad
5 Combo app - wings, rattlesnake bites, tater skins
Hand-Cut Steaks, Fall-Off-The-Bone Ribs, Fresh-Baked Bread, Made-From-Scratch
s
Sides and Dressings, Ice-Cold Beers, and Legendary Margaritas
e
c Steak Fries, Green Beans, Baked Potato, Sweet Potato, Mashed Potato, House/Cae-
o sar Dressing, Veggies/Corn, Apple Sauce, Seasoned Rice, Chili
n
d
2/6
