15th Edition by Gary Dessler, All Chapters 1-17 Covered
, Table of Contents
Chapter 1 The Strategic Role of Human Resources Management
Chapter 2 The Changing Legal Emphasis: Compliance and Impact on Canadian Workplaces
Chapter 3 Human Resources Management and Technology
Chapter 4 Designing and Analyzing Jobs
Chapter 5 Human Resources Planning
Chapter 6 Recruitment
Chapter 7 Selection
Chapter 8 Onboarding and Training
Chapter 9 Career and Management Development
Chapter 10 Performance Management
Chapter 11 Strategic Pay Plans
Chapter 12 Pay-for-Performance and Financial Incentives
Chapter 13 Employee Benefits and Services
Chapter 14 Occupational Health and Safety
Chapter 15 Managing Employee Separations: Turnover, Communication, and
Employee Engagement
Chapter 16 Labour Relations
Chapter 17 Managing Human Resources in a Global Business
,Answers at the end of each Chapter
V V V V V V
Chapter 1
V V
1) Human resources management refers to:
V V V V
A) all managerial activities.
V V
B) Concepts and techniques used in leading people at work.
V V V V V V V V
C) Concepts and techniques for organizing work activities.
V V V V V V
D) Management techniques for controlling people at work.
V V V V V V
E) The management of people in organizations.
V V V V V
2) The knowledge, education, training, skills, and expertise of a firmʹs workers is known as:
V V V V V V V V V V V V V
A) physical capital. V
B) managements philosophy. V
C) Production capital. V
D) Human capital. V
E) Cultural diversity. V
3) Human resources practices that support strategy include:
V V V V V V
A) performance management. V
B) Rewards practices. V
C) Staffing practices. V
D) Policies and procedures.
V V
E) Production scheduling. V
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