1vnIntroductionvntovnOperationsvnandvnSupplyvnChainvnManagementvn
Operations Management Creating Value
Along the Supply Chain, 11th Edition
(Russell)Verified Chapters 1 - 17, Complete
OperationsvnManagementvnCreatingvnValuevnAlongvnthevnSupplyvnChain
,TABLE OF CONTENTS
2vnQualityvnManagementvn
3vnStatisticalvnProcessvnControlvn
S3vnOperationalvnDecision-MakingvnTools:vnAcceptancevnSampling
4vnProductvnDesignvn
5vnServicevnDesignvn
6vnProcessesvnandvnTechnologyvn
7vnCapacityvnandvnFacilitiesvnDesign
S7vnOperationalvnDecision-MakingvnTools:vnFacilityvnLocationvnModelsvn
8vnHumanvnResourcesvn
S8vnOperationalvnDecision-MakingvnTools:vnWorkvnMeasurementvn
9vnProjectvnManagement
10vnSupplyvnChainvnManagementvnStrategyvnandvnDesignvn
11vnGlobalvnSupplyvnChainvnProcurementvnandvnDistributionvn
S11vnOperationalvnDecision-MakingvnTools:vnTransportationvnandvnTransshipmentvnModelsvn
12vnForecastingvn
13vnInventoryvnManagementvn
S13vnOperationalvnDecision-MakingvnTools:vnSimulationvn
14vnSalesvnandvnOperationsvnPlanningvn
S14vnOperationalvnDecision-MakingvnTools:vnLinearvnProgrammingvn
15vnResourcevnPlanningvnSystemsvn
16vnLeanvnProductionvnSystemsvn
17vnSchedulingvn
OperationsvnManagementvnCreatingvnValuevnAlongvnthevnSupplyvnChain
,OperationsvnManagementvnCreatingvnValuevnAlongvnthevnSupplyvnChainvn11thvnEditionnv
RobertavnS.vnRussell,vnBernardvnW.vnTaylor
ConceptvnCheckvnQuestionsvnforvnLearningvnObjectives
Chaptervn1vn–vnIntroductionvntovnOperationsvnandvnSupplyvnChainvnManagement
ThevnOperationsvnFunction
1. Thevnoperationsvnfunctionvninteractsvnwith
a. Marketing
b. Suppliers
c. Humanvnresources
d. Finance
e. Allvnofvnthevnabove
Difficulty:vnEas
yvnAnswer:vnd
2. Operationsvnisvnoftenvndescribedvnas
a. thevncreativevncorevnofvnanvnorganization
b. avntransformationvnprocess
c. thevnsourcevnofvnfirmvnprofitability
d. allvnofvnthevnabove
Difficulty:vnEas
yvnAnswer:vnb
ThevnEvolutionvnofvnOperationsvnandvnSupplyvnChainvnManagement
1. vn helpedvntovnenablevnthevnIndustrialvnRevolution.
a. Linearvnprogramming
b. Qualityvncircles
c. Interchangeablevnparts
d. ThevnInternet
Difficulty:vnEas
yvnAnswer:vnc
2. ThevnPrinciplesvnofvnScientificvnManagementvnwerevnproposedvnby
a. AdamvnSmith
b. HenryvnFord
c. FrederickvnTaylor
OperationsvnManagementvnCreatingvnValuevnAlongvnthevnSupplyvnChain
, d. EltonvnMayo
Difficulty:vnEas
yvnAnswer:vnc
3. Supplyvnchainvnmanagementvnemergedvnas
a. companiesvnstartedvntovnoutsourcevnproduction
b. thevnnumbervnofvnsuppliersvnforvneachvncompanyvngrew
c. globalizationvnexpandedvnthevnreachvnofvnsuppliersvnandvncustomers
d. allvnofvnthevnabove
Difficulty:vnEas
yvnAnswer:vnd
4. Thevnqualityvnrevolutionvnwasvnbroughtvntovnusvnby
a. Germany
b. Japan
c. China
d. Mexico
Difficulty:vnEas
yvnAnswer:vnb
Globalization
1. Globalizationvnhasvngrownvnrapidlyvnduevnto
a. Worldvntradevnagreements
b. ThevnInternet
c. Outsourcing
d. Allvnofvnthevnabove
Difficulty:vnEas
yvnAnswer:vnd
2. Whichvnofvnthevnfollowingvncountriesvnhasvnthevnhighestvnhourlyvnwagevnrate?
a. Norway
b. U.S.
c. Germany
d. SouthvnKorea
Difficulty:vnModerat
evnAnswer:vna
3. Companiesvngovnglobalvnto
a. takevnadvantagevnofvnfavorablevncosts
OperationsvnManagementvnCreatingvnValuevnAlongvnthevnSupplyvnChain