KEY CONCEPTS IN THERAPEUTIC CRISIS
INTERVENTION Questions and Answers Latest
2025 A+
Safe and Effective Intervention Goal of TCI
Managing crisis events in a way that minimizes harm and
maximizes learning.
Continuous Improvement Goal of TCI
Using data and feedback to enhance practices and outcomes.
Behavioural Support Techniques
Strategies used to help young people manage their emotions and
behaviours in a positive and supportive way.
Environmental Management Technique
Modifying the physical environment to minimize triggers and
promote calmness.
Prompting Technique
Providing cues or reminders to encourage desired behaviours.
Caring Gestures Technique
Demonstrating care and support through non-verbal actions or
expressions.
Redirection Technique
Shifting the young person's attention to a different activity or topic.
Proximity Technique
Using physical closeness to provide support or set limits.
Directive Statements Technique
Clearly stating expectations and providing guidance.
Time-Away Technique
Offering a break from the situation to allow the young person to
calm down.
Hurdle Help Technique
Providing assistance to help the young person overcome a
specific challenge.
Reflective and Empathic Responses
, Communication techniques that demonstrate understanding,
validation, and support for the young person's experience.
Active Listening Example
Paying attention, reflecting back what you hear, and asking
clarifying questions.
Summarizing Example
Restating the main points to ensure understanding.
Empathetic Responses Example
Communicating that you understand and acknowledge the young
person's feelings.
Sharing Perceptions Example
Acknowledging the young person's perspective, even if you don't
agree with it.
Providing Support Example
Offering encouragement, reassurance, and hope.
Staying Attuned Example
Being aware of the young person's emotional state and adjusting
your approach accordingly.
Recovery Phase Outcomes
The period following a crisis event when the focus shifts to
supporting the young person's return to a state of calm and well-
being.
Reduced Stress and Anxiety Outcome
Helping the young person regulate their emotions and manage
their physiological responses.
Safety Outcome
Ensuring the physical and emotional safety of the young person
and others.
Learning Outcome
Processing the event and developing new coping strategies.
Learning
Processing the event and developing new coping strategies.
Relationship Repair
Restoring trust and connection with the adults involved.
Reintegration
INTERVENTION Questions and Answers Latest
2025 A+
Safe and Effective Intervention Goal of TCI
Managing crisis events in a way that minimizes harm and
maximizes learning.
Continuous Improvement Goal of TCI
Using data and feedback to enhance practices and outcomes.
Behavioural Support Techniques
Strategies used to help young people manage their emotions and
behaviours in a positive and supportive way.
Environmental Management Technique
Modifying the physical environment to minimize triggers and
promote calmness.
Prompting Technique
Providing cues or reminders to encourage desired behaviours.
Caring Gestures Technique
Demonstrating care and support through non-verbal actions or
expressions.
Redirection Technique
Shifting the young person's attention to a different activity or topic.
Proximity Technique
Using physical closeness to provide support or set limits.
Directive Statements Technique
Clearly stating expectations and providing guidance.
Time-Away Technique
Offering a break from the situation to allow the young person to
calm down.
Hurdle Help Technique
Providing assistance to help the young person overcome a
specific challenge.
Reflective and Empathic Responses
, Communication techniques that demonstrate understanding,
validation, and support for the young person's experience.
Active Listening Example
Paying attention, reflecting back what you hear, and asking
clarifying questions.
Summarizing Example
Restating the main points to ensure understanding.
Empathetic Responses Example
Communicating that you understand and acknowledge the young
person's feelings.
Sharing Perceptions Example
Acknowledging the young person's perspective, even if you don't
agree with it.
Providing Support Example
Offering encouragement, reassurance, and hope.
Staying Attuned Example
Being aware of the young person's emotional state and adjusting
your approach accordingly.
Recovery Phase Outcomes
The period following a crisis event when the focus shifts to
supporting the young person's return to a state of calm and well-
being.
Reduced Stress and Anxiety Outcome
Helping the young person regulate their emotions and manage
their physiological responses.
Safety Outcome
Ensuring the physical and emotional safety of the young person
and others.
Learning Outcome
Processing the event and developing new coping strategies.
Learning
Processing the event and developing new coping strategies.
Relationship Repair
Restoring trust and connection with the adults involved.
Reintegration
