COB 300 MANAGEMENT EXAM 1
(ELIASON) QUESTIONS & VERIFIED
COMPLETE ANSWERS
Management - correct answer ✔✔process of using organizational resources efficiently and
effectively to achieve organizational goals through people
Effectiveness - correct answer ✔✔producing desired goal that customers value
Efficiency - correct answer ✔✔producing without waste
using minimal resources
Planning - correct answer ✔✔central function of management that involves setting goals and
figuring out ways to reach them
looks to the future
Example of Planning - correct answer ✔✔ex: annual budget
Organizing - correct answer ✔✔process of assigning the necessary resources to implement the
plan and to achieve organizations goals
assigning and dividing work and authority
Example of organizing - correct answer ✔✔ex: order supplies and materials, hiring and training
,Leading - correct answer ✔✔influencing others to achieve organizational objectives
Example of leading - correct answer ✔✔ex: inspiring and motivating
communicating with employees
Controlling - correct answer ✔✔comparing actual performance outcomes to a predetermined
standard
monitoring progress and taking corrective actions
Example of controlling - correct answer ✔✔ex: quality control
inspections
Functions of Management - correct answer ✔✔planning
organizing
leading
controlling
Top Level Managers - correct answer ✔✔responsible for major decisions, providing the
organization with a clear direction, and planning strategically to reach goals
Examples of top level managers - correct answer ✔✔ex: CEO, President, VP
have few of these
Middle Level Managers - correct answer ✔✔responsible for coordinating activities within a firm,
plan and allocate resources, monitor sub-units and managers, implement change from top-level
, Example of middle level managers - correct answer ✔✔ex: director, branch manager, general,
dean
Front (First) Line Managers - correct answer ✔✔oversee and execute daily tasks, teach entry-
level employees, create detailed operating plans based on middle managers intermediate-range
plans
responsible for meeting annual goals
Example of front line managers - correct answer ✔✔ex: supervisor, manager, team leader
Examples of individual workers - correct answer ✔✔ex: maker, assembler
Individual Workers - correct answer ✔✔most people hold this position
these people either get promoted or quit
Feller's Diamond - correct answer ✔✔people don't always enter an organization at the bottom
and move their way up, they can enter from the side and leave from one of the points to
another
Technical Core (Fellers) - correct answer ✔✔holds the company together, where the big
decisions are made
is retained in hard times while other points may be laid off/eliminated
hold support services
(ELIASON) QUESTIONS & VERIFIED
COMPLETE ANSWERS
Management - correct answer ✔✔process of using organizational resources efficiently and
effectively to achieve organizational goals through people
Effectiveness - correct answer ✔✔producing desired goal that customers value
Efficiency - correct answer ✔✔producing without waste
using minimal resources
Planning - correct answer ✔✔central function of management that involves setting goals and
figuring out ways to reach them
looks to the future
Example of Planning - correct answer ✔✔ex: annual budget
Organizing - correct answer ✔✔process of assigning the necessary resources to implement the
plan and to achieve organizations goals
assigning and dividing work and authority
Example of organizing - correct answer ✔✔ex: order supplies and materials, hiring and training
,Leading - correct answer ✔✔influencing others to achieve organizational objectives
Example of leading - correct answer ✔✔ex: inspiring and motivating
communicating with employees
Controlling - correct answer ✔✔comparing actual performance outcomes to a predetermined
standard
monitoring progress and taking corrective actions
Example of controlling - correct answer ✔✔ex: quality control
inspections
Functions of Management - correct answer ✔✔planning
organizing
leading
controlling
Top Level Managers - correct answer ✔✔responsible for major decisions, providing the
organization with a clear direction, and planning strategically to reach goals
Examples of top level managers - correct answer ✔✔ex: CEO, President, VP
have few of these
Middle Level Managers - correct answer ✔✔responsible for coordinating activities within a firm,
plan and allocate resources, monitor sub-units and managers, implement change from top-level
, Example of middle level managers - correct answer ✔✔ex: director, branch manager, general,
dean
Front (First) Line Managers - correct answer ✔✔oversee and execute daily tasks, teach entry-
level employees, create detailed operating plans based on middle managers intermediate-range
plans
responsible for meeting annual goals
Example of front line managers - correct answer ✔✔ex: supervisor, manager, team leader
Examples of individual workers - correct answer ✔✔ex: maker, assembler
Individual Workers - correct answer ✔✔most people hold this position
these people either get promoted or quit
Feller's Diamond - correct answer ✔✔people don't always enter an organization at the bottom
and move their way up, they can enter from the side and leave from one of the points to
another
Technical Core (Fellers) - correct answer ✔✔holds the company together, where the big
decisions are made
is retained in hard times while other points may be laid off/eliminated
hold support services
