QDM Exam 2 2025/2026 Exam Questions
and Answers | 100% Solved
In this chapter, quality is defined as:
A.
the degree of excellence at an acceptable price and the control of variability
at an acceptable cost.
B.
how well a product fits patterns of consumer preferences.
C.
the totality of features and characteristics of a product or service that
bears on its ability to satisfy stated or implied needs.
D.
being impossible to define, but you know what it is. - 🧠 ANSWER ✔✔C.
,the totality of features and characteristics of a product or service that bears
on its ability to satisfy stated or implied needs.
ISO 9000 is an international standard that addresses . - 🧠 ANSWER
✔✔quality management systems
If 1 million passengers pass through the Jacksonville Airport with checked
baggage each year, a successful Six Sigma program for baggage handling
would result in how many passengers with misplaced luggage?
A.
3.4
B.
6.0
C.
34
D.
2,700
E.
6 times the monthly standard deviation of passengers - 🧠 ANSWER ✔✔A.
,3.4
The process of identifying other organizations that are best at some facet of
your operations and then modeling your organization after them is known
as:
A.
continuous improvement.
B.
employee empowerment.
C.
benchmarking.
D.
copycatting.
E.
patent infringement. - 🧠 ANSWER ✔✔C.
benchmarking.
The Taguchi method includes all except which of the following major
concepts?
COPYRIGHT©NINJANERD 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE. PRIVACY
STATEMENT. ALL RIGHTS RESERVED
3
, A.
Employee involvement
B.
Remove the effects of adverse conditions
C.
Quality loss function
D.
Target specifications - 🧠 ANSWER ✔✔A.
Employee involvement
The seven tools of total quality management are , , , , , , and . - 🧠 ANSWER
✔✔check sheets, scatter diagrams, cause-and-effect diagrams, Pareto
charts, flowcharts, histograms, SPC charts.
If the mean of a particular sample is within control limits and the range of
that sample is not within control limits:
A.
the process is in control, with only assignable causes of variation.
and Answers | 100% Solved
In this chapter, quality is defined as:
A.
the degree of excellence at an acceptable price and the control of variability
at an acceptable cost.
B.
how well a product fits patterns of consumer preferences.
C.
the totality of features and characteristics of a product or service that
bears on its ability to satisfy stated or implied needs.
D.
being impossible to define, but you know what it is. - 🧠 ANSWER ✔✔C.
,the totality of features and characteristics of a product or service that bears
on its ability to satisfy stated or implied needs.
ISO 9000 is an international standard that addresses . - 🧠 ANSWER
✔✔quality management systems
If 1 million passengers pass through the Jacksonville Airport with checked
baggage each year, a successful Six Sigma program for baggage handling
would result in how many passengers with misplaced luggage?
A.
3.4
B.
6.0
C.
34
D.
2,700
E.
6 times the monthly standard deviation of passengers - 🧠 ANSWER ✔✔A.
,3.4
The process of identifying other organizations that are best at some facet of
your operations and then modeling your organization after them is known
as:
A.
continuous improvement.
B.
employee empowerment.
C.
benchmarking.
D.
copycatting.
E.
patent infringement. - 🧠 ANSWER ✔✔C.
benchmarking.
The Taguchi method includes all except which of the following major
concepts?
COPYRIGHT©NINJANERD 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE. PRIVACY
STATEMENT. ALL RIGHTS RESERVED
3
, A.
Employee involvement
B.
Remove the effects of adverse conditions
C.
Quality loss function
D.
Target specifications - 🧠 ANSWER ✔✔A.
Employee involvement
The seven tools of total quality management are , , , , , , and . - 🧠 ANSWER
✔✔check sheets, scatter diagrams, cause-and-effect diagrams, Pareto
charts, flowcharts, histograms, SPC charts.
If the mean of a particular sample is within control limits and the range of
that sample is not within control limits:
A.
the process is in control, with only assignable causes of variation.
