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1. What does the “F” in the FIFE model stand for when exploring patient
perspectives?
• A. Function
• B. Feelings
• C. Family history
• Correct Answer: B. Feelings
2. In the FIFE model, which aspect addresses how symptoms affect the patient’s
daily activities?
• A. Function
• B. Experience
• C. Ideas
• Correct Answer: A. Function
3. Which part of the FIFE model asks about the patient’s thoughts or explanations
for symptoms?
• A. Function
• B. Ideas
• C. Experience
, • Correct Answer: B. Ideas
4. Which term best describes the clinician’s explanation of symptoms leading to
diagnosis?
• A. Illness
• B. Disease
• C. Experience
• Correct Answer: B. Disease
5. Which term best describes how the patient experiences symptoms and their
impact on relationships and well-being?
• A. Illness
• B. Disease
• C. Disorder
• Correct Answer: A. Illness
6. True or False: A complete clinical interview requires incorporating both the
clinician’s and the patient’s perspectives.
• Correct Answer: True
Patient Communication & Respectful Address
7. Which of the following should always be obtained at the beginning of a patient
encounter?
• A. Insurance provider
• B. Preferred method of address (name and pronouns)
• C. Patient’s educational level
• Correct Answer: B. Preferred method of address (name and pronouns)
,8. What type of language should clinicians use when referring to patients with
disabilities?
• A. Condition-first language
• B. People-first language
• C. Simplified medical slang
• Correct Answer: B. People-first language
Patients with Disabilities
9. When approaching a patient with low vision, the first step is:
• A. Take their arm and guide them
• B. Verbally identify yourself
• C. Stay silent to avoid startling them
• Correct Answer: B. Verbally identify yourself
10. True or False: It is acceptable to touch a service animal as long as the patient is
nearby.
• Correct Answer: False
11. When assisting a blind patient, clinicians should:
• A. Help without asking
• B. Ask how the patient would like to be assisted
• C. Avoid offering help
• Correct Answer: B. Ask how the patient would like to be assisted
12. Before leaving the room, the clinician should always:
• A. Remove clutter quietly
, • B. Inform the patient before leaving
• C. Ask the nurse to explain later
• Correct Answer: B. Inform the patient before leaving
13. Patients who are hard of hearing may require which resource?
• A. Written materials only
• B. Sign language interpreters or captioning services
• C. Family members as interpreters
• Correct Answer: B. Sign language interpreters or captioning services
14. True or False: Family members can serve as interpreters for patients who are
deaf.
• Correct Answer: False
15. For patients who use wheelchairs, which practice is correct?
• A. Propel the wheelchair without asking
• B. Respect personal space and assistive devices
• C. Separate patients from their wheelchairs when possible
• Correct Answer: B. Respect personal space and assistive devices
Bias Awareness & Cultural Humility (5 Rs)
16. What should providers do before starting an encounter to mitigate bias?
• A. Pause and reflect on potential triggers
• B. Ignore personal emotions
• C. Focus only on patient compliance
• Correct Answer: A. Pause and reflect on potential triggers