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MBA 705 LSUS Mclaughlin exam 2 2023 questions and answers

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Micro-localization: Customizing products and services to suit the taste and needs of diverse consumers across a nation or region. Multiple Strategies: A strategic alternative for a larger business unit in which the organization simultaneously employs more than one of the generic business strategies. Process Innovations: A business unit's activities that increase the efficiency of operations and distribution.

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September 25, 2025
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MBA 705 LSUS Mclaughlin exam 2
2023 questions and answers

Micro-localization: ✔✔Customizing products and services to suit the taste and
needs of diverse consumers across a nation or region.



Multiple Strategies: ✔✔A strategic alternative for a larger business unit in which
the organization simultaneously employs more than one of the generic business
strategies.



Process Innovations: ✔✔A business unit's activities that increase the efficiency of
operations and distribution.



Product Innovations: ✔✔A business unit's activities that enhance the
differentiation of its products or services.



Quality: ✔✔The features and characteristics of a product or service that allow it to
satisfy stated or implied needs.



Strategic Group: ✔✔A select group of direct competitors who have similar
strategic profiles.

,Structural Innovations: ✔✔Modifying the structure of the organization and/or the
business model to improve competitiveness.



Value Innovations: ✔✔Modifying products, services, and activities in order to
maximize the value delivered to customers.Business-to-Business (B2B): ✔✔The
segment of electronic commerce whereby businesses utilize the Internet to solicit
transactions from each other.



Business-to-Consumer (B2C): ✔✔The segment of electronic commerce whereby
businesses utilize the Internet to solicit transactions from consumers, also known
as e-tailing.



Business-to-Government (B2G): ✔✔The segment of electronic commerce
whereby businesses utilize the Internet to solicit transactions from government
entities.



Clicks and Bricks: ✔✔The simultaneous application of both electronic ("clicks")
and traditional ("bricks") forms of commerce.



Commoditization: ✔✔A process whereby firms are having a more difficult time
distinguishing their products and services from those of their rivals.



Consumer-to-Business (C2B): ✔✔The segment of electronic commerce whereby
consumers utilize the Internet to solicit transactions from businesses.

, Consumer-to-Consumer (C2C): ✔✔The segment of e-commerce whereby
consumers utilize the Internet to solicit transactions from each other.



Culture: ✔✔A society's generally accepted values, traditions, and patterns of
behavior.



E-tailing: ✔✔Another term for B2C.



Economies of Scale: ✔✔The decline in unit costs of a product or service that
occurs as the absolute volume of production increases.



Environmental Scanning: ✔✔The systematic collection and analysis of information
about relevant macroenvironmental trends.



Information Asymmetry: ✔✔When one party has information that another does
not.



Information Symmetry: ✔✔When all parties to a transaction share the same
information concerning that transaction.



Mass Customization: ✔✔The ability to individualize product and service offerings
to meet specific buyer needs
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