Postal Test Questions and Answers14
PS Form 6401 - ANSWERS -Money Order Inquiry
Bait Money Orders - ANSWERS -incase of robbery; must have 3 in each drawer
25000 - ANSWERS -Bank Secrecy Act; Law that requires you to report transactions that seem
suspicious obtain identifying information from customers over certain dollar thresholds; not in
compliance can be charged this
Smurfs - ANSWERS -slang term for money launderers
Domestic Mail Manual (DMM) - ANSWERS -sets forth the policies, regulations and procedures
governing domestic mail services. Prices for postage and restrictions on its use, standards of the
different classes of mail, and special services and conditions governing their use.
Domestic Mail Manual (DMM) - ANSWERS -A customer approaches your window and presents
an odd-shaped item for mailing. What manual do you use?
International Mail Manual (IMM) - ANSWERS -sets forth the policies, regulations, and
procedures governing International Mail services. Includes the policies and procedures
pertaining to treatment of outbound mail and mailing conditions specific for each individual
country.
Administrative Support Manual (ASM) - ANSWERS -contains policies and procedures for
administrative and support functions within the Postal Service. The Postal Service organization,
audits and investigations, communications, facilities, and equipment, and the Privacy Act.
, Postal Operations Manual (POM) - ANSWERS -sets forth the policies and procedures that govern
operational functions of field organizations within the Postal Service. The operational functions
covered are retail, philatelic, collection, mail processing, transportation, delivery, and vehicle
operations.
Employee and Labor Relations Manual (ELM) - ANSWERS -sets forth the personnel policies and
regulations governing employment within the Postal Service. Subjects include employment and
placemen, pay administration, employee benefits, training and development, safety, health, and
environment, and labor relations.
Handbooks - ANSWERS -supplement information contained within Postal Service manuals.
Postal Service employees can perform financial transactions efficiently while creating consistent
and accurate financial data.
Publications - ANSWERS -support subjects that cannot be fully addressed in manuals or
handbooks. Appear in a variety of formats such as books, brochures, reports, etc.
Postal Bulletin - ANSWERS -retail updates are bi-weekly. Official source of updates to Postal
policies and procedures. Contains new stamp issuance information, a list of missing, lost, or
stolen Postal money orders, and a list of invalid USPS Corporate Account numbers.
HAZMAT - ANSWERS -flammable, corrosive, reactive, toxic, biological, and radioactive materials
ORM-D - ANSWERS -most hazardous materials accepted for mailing are classified as this.
Anonymous Mail - ANSWERS -any mailpiece that bears ONLY stamps as postage, weighs more
than 13 ounces and was NOT accepted by an employee at a retail service counter; it cannot be
traced back to the sender.
Identifiable Mail - ANSWERS -is categorized as identifiable because it can be traced back to the
sender of the mailpiece point of entry into the mailsteam. Includes postage that incorporates
PS Form 6401 - ANSWERS -Money Order Inquiry
Bait Money Orders - ANSWERS -incase of robbery; must have 3 in each drawer
25000 - ANSWERS -Bank Secrecy Act; Law that requires you to report transactions that seem
suspicious obtain identifying information from customers over certain dollar thresholds; not in
compliance can be charged this
Smurfs - ANSWERS -slang term for money launderers
Domestic Mail Manual (DMM) - ANSWERS -sets forth the policies, regulations and procedures
governing domestic mail services. Prices for postage and restrictions on its use, standards of the
different classes of mail, and special services and conditions governing their use.
Domestic Mail Manual (DMM) - ANSWERS -A customer approaches your window and presents
an odd-shaped item for mailing. What manual do you use?
International Mail Manual (IMM) - ANSWERS -sets forth the policies, regulations, and
procedures governing International Mail services. Includes the policies and procedures
pertaining to treatment of outbound mail and mailing conditions specific for each individual
country.
Administrative Support Manual (ASM) - ANSWERS -contains policies and procedures for
administrative and support functions within the Postal Service. The Postal Service organization,
audits and investigations, communications, facilities, and equipment, and the Privacy Act.
, Postal Operations Manual (POM) - ANSWERS -sets forth the policies and procedures that govern
operational functions of field organizations within the Postal Service. The operational functions
covered are retail, philatelic, collection, mail processing, transportation, delivery, and vehicle
operations.
Employee and Labor Relations Manual (ELM) - ANSWERS -sets forth the personnel policies and
regulations governing employment within the Postal Service. Subjects include employment and
placemen, pay administration, employee benefits, training and development, safety, health, and
environment, and labor relations.
Handbooks - ANSWERS -supplement information contained within Postal Service manuals.
Postal Service employees can perform financial transactions efficiently while creating consistent
and accurate financial data.
Publications - ANSWERS -support subjects that cannot be fully addressed in manuals or
handbooks. Appear in a variety of formats such as books, brochures, reports, etc.
Postal Bulletin - ANSWERS -retail updates are bi-weekly. Official source of updates to Postal
policies and procedures. Contains new stamp issuance information, a list of missing, lost, or
stolen Postal money orders, and a list of invalid USPS Corporate Account numbers.
HAZMAT - ANSWERS -flammable, corrosive, reactive, toxic, biological, and radioactive materials
ORM-D - ANSWERS -most hazardous materials accepted for mailing are classified as this.
Anonymous Mail - ANSWERS -any mailpiece that bears ONLY stamps as postage, weighs more
than 13 ounces and was NOT accepted by an employee at a retail service counter; it cannot be
traced back to the sender.
Identifiable Mail - ANSWERS -is categorized as identifiable because it can be traced back to the
sender of the mailpiece point of entry into the mailsteam. Includes postage that incorporates
