WGU D072 Study Guide Exam Questions With
Correct Answers
Define |ethics. |- |CORRECT |ANSWER✔✔-Principles |that |serve |as |a |compass |about |how |to |
behave
Provide |an |example |for |each |of |the |following:
| legal-ethical |
| legal-unethical |
|illegal-ethical |conflicts |- |CORRECT |ANSWER✔✔-legal-ethical: |by |law |in |most |states |it |is |illegal |
to |take |part |in |recreational |marijuana |use; |and |a |judge |that |is |trying |a |case |about |marijuana |
possession |agrees |with |the |law |and |does |not |think |its |okay |to |consume |marijuana |for |
recreational |use. |
legal-unethical: |cheating |on |your |boyfriend/girlfriend |is |legal |but |most |people |find |it |unethical.
illegal-ethical: |speeding |is |illegal |but |in |some |cases |of |an |emergency |some |people |might |find |it
|ethical.
Define |legal. |- |CORRECT |ANSWER✔✔-An |act |that |is |allowed |or |is |in |conformity |with |the |law |of
|the |land
Define |values. |- |CORRECT |ANSWER✔✔-Stable |life |goals |that |people |have |that |reflect |what |is |
most |important |to |them
Define |morals. |- |CORRECT |ANSWER✔✔-Rules |people |develop |as |a |result |of |cultural |norms |and
|values |and |are, |traditionally |passed |down |through |generations |and |characterize |a |cultural |
group
,Define |organizational |ethics. |- |CORRECT |ANSWER✔✔-Rules, |principles, |and |standards |for |
deciding |what |is |morally |right |or |wrong |when |doing |business
List |the |four |main |levels |of |ethical |issues |and |provide |an |example |of |each. |- |CORRECT |
ANSWER✔✔-Societal |Issues: |an |organization |holds |a |fundraiser |to |help |feed |the |homeless. |
Stakeholder |Issues: |A |company |insists |on |treating |suppliers |with |respect |and |refuses |to |push |
them |to |the |lowest |pricing |possible.
Internal |Policy |Issues: |Fairness |in |management, |pay, |and |employee |participation.
Personal |Policy |Issues: |Gossiping |at |work |or |taking |credit |for |another's |work.
How |does |a |company's |ethical |behavior |impact |organizational |outcomes? |- |CORRECT |
ANSWER✔✔-Trustworthy |companies |are |better |at |attracting |and |keeping |customers, |keeping |
talented |employees, |and |capitol.
How |does |a |company's |unethical |behavior |impact |organizational |outcomes? |- |CORRECT |
ANSWER✔✔-They |suffer |from |dwindling |customer |bases, |employee |turnover, |and |investor |
mistrust.
Define |corporate |social |responsibility |(CSR). |- |CORRECT |ANSWER✔✔-Philosophy |in |which |a |
company |voluntarily |engages |in |actions |that |benefit |society, |be |it |economically, |socially, |
politically, |or |environmentally
How |is |a |company's |CSR |approach |shaped? |- |CORRECT |ANSWER✔✔-By |seeing |that |their |
community |is |lacking |something |that |they |can |provide, |earning |more |profit |and |reputation
Who |is |considered |a |company |stakeholder? |- |CORRECT |ANSWER✔✔-Unions
employees
consumer
investors
, suppliers
local |and |national |governments
communities.
What |is |the |aim |of |CSR? |- |CORRECT |ANSWER✔✔-To |increase |profits |and |trust |in |the |long-
term |while |promoting |positive |community |relations
What |is |the |purpose |of |the |World |Trade |Organization |(WTO)? |- |CORRECT |ANSWER✔✔-
improve |the |stability |and |predictability |of |global |trade.
What |is |a |code |of |ethics? |- |CORRECT |ANSWER✔✔-Guide |that |publicly |sets |out |an |
organization's |key |values |and |ethical |obligations
What |is |included |in |a |company's |code |of |ethics? |- |CORRECT |ANSWER✔✔-details |of |how |the |
company |plans |to |implement |its |values |and |vision, |as |well |as |guidance |for |the |staff |on |ethical |
standards |and |ways |to |achieve |them. |Having |such |a |policy |hopefully |leads |to |greater |ethical |
awareness, |consistency |in |application, |and |avoidance |of |ethical |disasters.
Define |the |term |greenwashing. |- |CORRECT |ANSWER✔✔-When |organizations |carry |about |CSR |
missions |in |an |inauthentic |way, |using |them |to |increase |publicity |rather |than |to |spur |real |
change
Define |the |term |internal |transparency |- |CORRECT |ANSWER✔✔-Degree |to |which |an |
organization |operates |with |openness, |communication, |and |accountability
What |steps |can |organizations |take |to |encourage |transparent |practices? |- |CORRECT |
ANSWER✔✔-operating |in |such |a |way |that |it |is |easy |for |others |to |see |the |actions |are |
performed.
Correct Answers
Define |ethics. |- |CORRECT |ANSWER✔✔-Principles |that |serve |as |a |compass |about |how |to |
behave
Provide |an |example |for |each |of |the |following:
| legal-ethical |
| legal-unethical |
|illegal-ethical |conflicts |- |CORRECT |ANSWER✔✔-legal-ethical: |by |law |in |most |states |it |is |illegal |
to |take |part |in |recreational |marijuana |use; |and |a |judge |that |is |trying |a |case |about |marijuana |
possession |agrees |with |the |law |and |does |not |think |its |okay |to |consume |marijuana |for |
recreational |use. |
legal-unethical: |cheating |on |your |boyfriend/girlfriend |is |legal |but |most |people |find |it |unethical.
illegal-ethical: |speeding |is |illegal |but |in |some |cases |of |an |emergency |some |people |might |find |it
|ethical.
Define |legal. |- |CORRECT |ANSWER✔✔-An |act |that |is |allowed |or |is |in |conformity |with |the |law |of
|the |land
Define |values. |- |CORRECT |ANSWER✔✔-Stable |life |goals |that |people |have |that |reflect |what |is |
most |important |to |them
Define |morals. |- |CORRECT |ANSWER✔✔-Rules |people |develop |as |a |result |of |cultural |norms |and
|values |and |are, |traditionally |passed |down |through |generations |and |characterize |a |cultural |
group
,Define |organizational |ethics. |- |CORRECT |ANSWER✔✔-Rules, |principles, |and |standards |for |
deciding |what |is |morally |right |or |wrong |when |doing |business
List |the |four |main |levels |of |ethical |issues |and |provide |an |example |of |each. |- |CORRECT |
ANSWER✔✔-Societal |Issues: |an |organization |holds |a |fundraiser |to |help |feed |the |homeless. |
Stakeholder |Issues: |A |company |insists |on |treating |suppliers |with |respect |and |refuses |to |push |
them |to |the |lowest |pricing |possible.
Internal |Policy |Issues: |Fairness |in |management, |pay, |and |employee |participation.
Personal |Policy |Issues: |Gossiping |at |work |or |taking |credit |for |another's |work.
How |does |a |company's |ethical |behavior |impact |organizational |outcomes? |- |CORRECT |
ANSWER✔✔-Trustworthy |companies |are |better |at |attracting |and |keeping |customers, |keeping |
talented |employees, |and |capitol.
How |does |a |company's |unethical |behavior |impact |organizational |outcomes? |- |CORRECT |
ANSWER✔✔-They |suffer |from |dwindling |customer |bases, |employee |turnover, |and |investor |
mistrust.
Define |corporate |social |responsibility |(CSR). |- |CORRECT |ANSWER✔✔-Philosophy |in |which |a |
company |voluntarily |engages |in |actions |that |benefit |society, |be |it |economically, |socially, |
politically, |or |environmentally
How |is |a |company's |CSR |approach |shaped? |- |CORRECT |ANSWER✔✔-By |seeing |that |their |
community |is |lacking |something |that |they |can |provide, |earning |more |profit |and |reputation
Who |is |considered |a |company |stakeholder? |- |CORRECT |ANSWER✔✔-Unions
employees
consumer
investors
, suppliers
local |and |national |governments
communities.
What |is |the |aim |of |CSR? |- |CORRECT |ANSWER✔✔-To |increase |profits |and |trust |in |the |long-
term |while |promoting |positive |community |relations
What |is |the |purpose |of |the |World |Trade |Organization |(WTO)? |- |CORRECT |ANSWER✔✔-
improve |the |stability |and |predictability |of |global |trade.
What |is |a |code |of |ethics? |- |CORRECT |ANSWER✔✔-Guide |that |publicly |sets |out |an |
organization's |key |values |and |ethical |obligations
What |is |included |in |a |company's |code |of |ethics? |- |CORRECT |ANSWER✔✔-details |of |how |the |
company |plans |to |implement |its |values |and |vision, |as |well |as |guidance |for |the |staff |on |ethical |
standards |and |ways |to |achieve |them. |Having |such |a |policy |hopefully |leads |to |greater |ethical |
awareness, |consistency |in |application, |and |avoidance |of |ethical |disasters.
Define |the |term |greenwashing. |- |CORRECT |ANSWER✔✔-When |organizations |carry |about |CSR |
missions |in |an |inauthentic |way, |using |them |to |increase |publicity |rather |than |to |spur |real |
change
Define |the |term |internal |transparency |- |CORRECT |ANSWER✔✔-Degree |to |which |an |
organization |operates |with |openness, |communication, |and |accountability
What |steps |can |organizations |take |to |encourage |transparent |practices? |- |CORRECT |
ANSWER✔✔-operating |in |such |a |way |that |it |is |easy |for |others |to |see |the |actions |are |
performed.
