operations management creating value along the supply chain 9th edition

TEST BANK b




Operations Management Creating Value
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b Along the Supply Chain, 11th Edition (Russell)
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Verified Chapters 1 - 17, Complete
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Operations Management Creating Value Along the Supply Chain
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,TABLE OF CONTENTS B B




1 Introduction to Operations and Supply Chain Management
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2 Quality Management
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3 Statistical Process Control
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S3 Operational Decision-Making Tools: Acceptance Sampling
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4 Product Design
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5 Service Design
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6 Processes and Technology
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7 Capacity and Facilities Design
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S7 Operational Decision-Making Tools: Facility Location Models
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8 Human Resources
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S8 Operational Decision-Making Tools: Work Measurement
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9 Project Management
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10 Supply Chain Management Strategy and Design
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11 Global Supply Chain Procurement and Distribution
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S11 Operational Decision-Making Tools: Transportation and Transshipment Models
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12 Forecasting
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13 Inventory Management
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S13 Operational Decision-Making Tools: Simulation
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14 Sales and Operations Planning
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S14 Operational Decision-Making Tools: Linear Programming
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15 Resource Planning Systems
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16 Lean Production Systems
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17 Scheduling
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Operations Management Creating Value Along the Supply Chain
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,Operations Management Creating Value Along the Supply Chain 11th EditionRoberta S.
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Russell, Bernard W. Taylor b b b b




Concept Check Questions for Learning Objectives b b b b b




Chapter 1 – Introduction to Operations and Supply Chain Management
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The Operations Function
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1. The operations function interacts with
b b b b




a. Marketing
b. Suppliers
c. Human resources b




d. Finance
e. All of the above b b b




Difficulty: Easyb




Answer: d
b b




2. Operations is often described as b b b b




a. the creative core of an organization b b b b b




b. a transformation process b b




c. the source of firm profitability b b b b




d. all of the above b b b




Difficulty: Easyb




Answer: b
b b




The Evolution of Operations and Supply Chain Management
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1. b helped to enable the Industrial Revolution.
b b b b b




a. Linear programming b




b. Quality circles b




c. Interchangeable parts b




d. The Internet b




Difficulty: Easyb




Answer: c
b b




2. The Principles of Scientific Management were proposed by
b b b b b b b




a. Adam Smith b




b. Henry Ford b




c. Frederick Taylor b




Operations Management Creating Value Along the Supply Chain b b b b b b b

, d. Elton Mayo b




Difficulty: Easy b




Answer: c
b b




3. Supply chain management emerged as
b b b b




a. companies started to outsource production b b b b




b. the number of suppliers for each company grew
b b b b b b b




c. globalization expanded the reach of suppliers and customers b b b b b b b




d. all of the above b b b




Difficulty: Easy b




Answer: d
b b




4. The quality revolution was brought to us by
b b b b b b b




a. Germany
b. Japan
c. China
d. Mexico
Difficulty: Easy b




Answer: b
b b




Globalization
1. Globalization has grown rapidly due to b b b b b




a. World trade agreements b b




b. The Internet b




c. Outsourcing
d. All of the above b b b




Difficulty: Easy b




Answer: d
b b




2. Which of the following countries has the highest hourly wage rate?
b b b b b b b b b b




a. Norway
b. U.S.
c. Germany
d. South Korea b




Difficulty: Moderate b




Answer: a
b b




3. Companies go global to b b b




a. take advantage of favorable costs b b b b




Operations Management Creating Value Along the Supply Chain
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