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1. Which of these is a setting a case manager
D. Both
may work in?
A. Hospital
B. Worker's compensation
C. Neither
D. Both
2. Which is not an attribute of an aggressive negotiation B. Frequent
successful
style? A. Rapid
A. Manipulation onset an
B. Frequent successful outcomes duration
C. Unwillingness to make concessions over six
months.
D. Excessive demands
3. What is the difference between ADL's and
Instrumen- tal Activities of Daily Living
(IADL's)?
A. ADL's are more challenging skills
B. The IADLs are more challenging skills
C. The IADLs are meant to be done in a group
setting
D. The IADLs involve personal grooming.
4. Which evaluative tool can be used to identify
depres- sion in patients?
A. Tricare
B. Diagnostic and Statistical Manual of Mental
Disor- ders (DSM)
C. Patient Health Questionnaire-9 (PHQ-9)
D. Utilization Review Accreditation
Commission (URAC)
5. Which of these describes acute diseases?
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outcomes
B. The IADL's are more challenging skills.
C. PHQ-9
B. Rapid onset and a short duration.
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B. Rapid onset and a short duration.
C. Inherited condition that can be cured.
D. Incurable but may or may not be inherited.
6. When must a case manager review a client's D. All of the above
medica- tions?
A. When she first obtains the case.
B. After every time the client is hospitalized.
C. After every time the client visits the doctor.
D. All of the above.
7. Which case management step involves
D. Screening
reviewing in- formation to decide a patient's
appropriateness for case management
services?
A. Case Planning
B. Assessment
C. Stratifying Risk
D. Screening
8. Which important activity should be A. Assessing whether
included dur- ing the transitioning step of the client is ready for
the case management process? transfer to another
A. Assessing whether the client is ready for level of care.
transfer to another level of care.
B. Assessing the effectiveness of the case
manage- ment plan.
C. Assessing the patient's knowledge of their
health conditions.
D. Assessing the patient's belief in self-efficacy.
9. Which assessment tool evaluates areas of function for A. Activities of
Daily Living
self-care? A. Activities of
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Daily Living (ADL) (ADL)