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TRAVEL INDUSTRY COUNCIL OF ONTARIO (TICO)
FINAL EXAM AND PRACTICE EXAM QUESTIONS
2025/ 2026 ACTUAL EXAM COMPLETE EXAM
QUESTIONS WITH DETAILED VERIFIED ANSWERS
/ALREADY GRADED A+ // LATEST EXAM!!!
Sally Rosa purchases a package tour from ABC agency
that includes a return business flight. The airline end
supplier becomes bankrupt during Sally's trip and she is
stranded at the destination. She purchases a business
class flight home and then makes a claim on the
Compensation Fund. Will her claim for reimbursement of
the flight home be successful? - Answer-Yes, because the
Fund will cover only the value of the unused portion of the
original ticket
T/F: The Fund will NOT reimburse travel agents for any
commissions, any service charge owing on the travel
services purchased by the customer, or travel services
purchased through an Alberta travel agency - Answer-True
The best description of Ontario's Travel Industry Act, 2002,
is that it... - Answer-Sets down the rules under which travel
retailers and travel wholesalers must operate in Ontario
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The phrase: "to promote a fair and informed marketplace
where consumers can be confident in their travel
purchases" is the: - Answer-Mission/vision statement of
TICO
Which is NOT a Force Majeure?
- Floods
- Hurricanes
- Riots
- Mechanical - Answer-Mechanical
ABC, a wholesaler, has been selling XYZ Resort since the
resort opened in 1965. ABC still puts a photograph of the
resort from 1965 in the brochure to show off the location's
beauty. In fact, the resort has NOT been upgraded or
renovated since 1965 and has become run-down and
outdated. Has ABC done anything wrong in its brochure? -
Answer-Yes, because the photograph does not accurately
depict the current condition of the resort
T/F: Mr. and Mrs. Smith are planning their dream golf
vacation. The resort they wish to stay at is holding the
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Pebble Beach Open Golf Tournament during the week the
couple wants to travel. The travel agent is obligated to
inform the client of this fact - Answer-True
A consumer selects a package tour from a travel
wholesaler's brochure. The hotel included in the package
is some distance from town, which appeals to the
consumer who wants a quiet location for her holiday.
When she arrives at the hotel, she is upset by the non-
stop noise outside her room as the hotel starts
construction of a new swimming pool. Who is to blame for
this consumer's dissatisfaction? - Answer-The travel
wholesaler, which should have disclosed in its brochure
information about construction or renovation of the
property
In representations is it required to show the price including
GST/PST?No - Answer-No, the total amount to be paid for
travel services
A regulation in support of an Act describes... - Answer-
How the rules will be enforced or applied
A representation displayed on a billboard or bus board or
any other medium with time or space limitation is NOT
TRAVEL INDUSTRY COUNCIL OF ONTARIO (TICO)
FINAL EXAM AND PRACTICE EXAM QUESTIONS
2025/ 2026 ACTUAL EXAM COMPLETE EXAM
QUESTIONS WITH DETAILED VERIFIED ANSWERS
/ALREADY GRADED A+ // LATEST EXAM!!!
Sally Rosa purchases a package tour from ABC agency
that includes a return business flight. The airline end
supplier becomes bankrupt during Sally's trip and she is
stranded at the destination. She purchases a business
class flight home and then makes a claim on the
Compensation Fund. Will her claim for reimbursement of
the flight home be successful? - Answer-Yes, because the
Fund will cover only the value of the unused portion of the
original ticket
T/F: The Fund will NOT reimburse travel agents for any
commissions, any service charge owing on the travel
services purchased by the customer, or travel services
purchased through an Alberta travel agency - Answer-True
The best description of Ontario's Travel Industry Act, 2002,
is that it... - Answer-Sets down the rules under which travel
retailers and travel wholesalers must operate in Ontario
,2|Page
The phrase: "to promote a fair and informed marketplace
where consumers can be confident in their travel
purchases" is the: - Answer-Mission/vision statement of
TICO
Which is NOT a Force Majeure?
- Floods
- Hurricanes
- Riots
- Mechanical - Answer-Mechanical
ABC, a wholesaler, has been selling XYZ Resort since the
resort opened in 1965. ABC still puts a photograph of the
resort from 1965 in the brochure to show off the location's
beauty. In fact, the resort has NOT been upgraded or
renovated since 1965 and has become run-down and
outdated. Has ABC done anything wrong in its brochure? -
Answer-Yes, because the photograph does not accurately
depict the current condition of the resort
T/F: Mr. and Mrs. Smith are planning their dream golf
vacation. The resort they wish to stay at is holding the
, 3|Page
Pebble Beach Open Golf Tournament during the week the
couple wants to travel. The travel agent is obligated to
inform the client of this fact - Answer-True
A consumer selects a package tour from a travel
wholesaler's brochure. The hotel included in the package
is some distance from town, which appeals to the
consumer who wants a quiet location for her holiday.
When she arrives at the hotel, she is upset by the non-
stop noise outside her room as the hotel starts
construction of a new swimming pool. Who is to blame for
this consumer's dissatisfaction? - Answer-The travel
wholesaler, which should have disclosed in its brochure
information about construction or renovation of the
property
In representations is it required to show the price including
GST/PST?No - Answer-No, the total amount to be paid for
travel services
A regulation in support of an Act describes... - Answer-
How the rules will be enforced or applied
A representation displayed on a billboard or bus board or
any other medium with time or space limitation is NOT
