GTCC CH Annual Refresher Training
Exam Question & Answers ( Latest 2025 )
Closed accounts may be reinstated as a _____________ account -
CORRECT ANSWERS ✔✔Restricted
It is not permitted to make unauthorized charges to "use up" a credit -
CORRECT ANSWERS ✔✔True
Reduced payment plan is a written agreement b/t cardholder and bank.
It provides an alt to Salary Offset - CORRECT ANSWERS ✔✔True
Standard Travel Cards must be deactivated when not in a travel status -
CORRECT ANSWERS ✔✔False
When the account is late between day 60 and 120, unless full payment
is made on the account, it will be closed and unusable. - CORRECT
ANSWERS ✔✔True
Refresher training and a newly signed Statement f Understanding (SOU)
is required every ________ years. - CORRECT ANSWERS ✔✔Three
The Travel Card Program improves DON cash management at all levels
while enhancing individual unit readiness by using a widely accepted
commercial bank issued charge card. - CORRECT ANSWERS
✔✔True
, GTCC CH Annual Refresher Training
Exam Question & Answers ( Latest 2025 )
Which statement is NOT true regarding Mission Critical status? -
CORRECT ANSWERS ✔✔Mission Critical status period cannot
exceed 180 days
Check the GSA SmartPay® Website for the most up to date information
on state taxes for lodging when you use GTCC - CORRECT ANSWERS
✔✔True
Late fees apply after ____ days - CORRECT ANSWERS ✔✔75 days
If bank statement includes a questionable charge, the Cardholder
should attempt to resolve the issue by contacting the
_______________ first. - CORRECT ANSWERS ✔✔Merchant
If you receive an email or phone call requesting information about your
Travel Card, you may provide the card number, but should not provide
your Social Security Number. - CORRECT ANSWERS ✔✔False
If your card is lost or stolen, immediately contact the Citibank System
Support Help Desk and your APC. - CORRECT ANSWERS ✔✔True
When you receive your Travel Card, you should: - CORRECT ANSWERS
✔✔All of the above
Exam Question & Answers ( Latest 2025 )
Closed accounts may be reinstated as a _____________ account -
CORRECT ANSWERS ✔✔Restricted
It is not permitted to make unauthorized charges to "use up" a credit -
CORRECT ANSWERS ✔✔True
Reduced payment plan is a written agreement b/t cardholder and bank.
It provides an alt to Salary Offset - CORRECT ANSWERS ✔✔True
Standard Travel Cards must be deactivated when not in a travel status -
CORRECT ANSWERS ✔✔False
When the account is late between day 60 and 120, unless full payment
is made on the account, it will be closed and unusable. - CORRECT
ANSWERS ✔✔True
Refresher training and a newly signed Statement f Understanding (SOU)
is required every ________ years. - CORRECT ANSWERS ✔✔Three
The Travel Card Program improves DON cash management at all levels
while enhancing individual unit readiness by using a widely accepted
commercial bank issued charge card. - CORRECT ANSWERS
✔✔True
, GTCC CH Annual Refresher Training
Exam Question & Answers ( Latest 2025 )
Which statement is NOT true regarding Mission Critical status? -
CORRECT ANSWERS ✔✔Mission Critical status period cannot
exceed 180 days
Check the GSA SmartPay® Website for the most up to date information
on state taxes for lodging when you use GTCC - CORRECT ANSWERS
✔✔True
Late fees apply after ____ days - CORRECT ANSWERS ✔✔75 days
If bank statement includes a questionable charge, the Cardholder
should attempt to resolve the issue by contacting the
_______________ first. - CORRECT ANSWERS ✔✔Merchant
If you receive an email or phone call requesting information about your
Travel Card, you may provide the card number, but should not provide
your Social Security Number. - CORRECT ANSWERS ✔✔False
If your card is lost or stolen, immediately contact the Citibank System
Support Help Desk and your APC. - CORRECT ANSWERS ✔✔True
When you receive your Travel Card, you should: - CORRECT ANSWERS
✔✔All of the above
